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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 03, 2021

JASON MURRAY WAS VERY FRIENDLY AND HELPFUL.THE SERVICE WAS DONE IN A TIMELY MANNER AND SEEMS VERY GOOD.MOLLE'S SERVICE IS ONE OF THE MAIN REASONS I BOUGHT MY COROLLA AND MY WIFE AND I BOUGHT HER RAVE 4 FR More

by DAVEBARRECA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 03, 2021

Helpful service manager, done in acceptable amount of time. I wish you still offered to wash the car when it is serviced. I really appreciated that. More

by REDBOB1234
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2021

Well, as usual, my visit was seamless. I was greeted promptly and the work was done quickly. By the way, I really appreciate the reminders we are getting of our appointments. That's helpful. More

by Fip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

March 01, 2021

Prompt, professional responses. Was able to give me a spot-on estimate of when the work would be done. No attempts to up-sell me on air filters. Use of coupons was helpful, but could have matched the mai More

by JCONWAY77
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 27, 2021

Replaced battery in Toyota Camry Hybird. Cost was very high! $151 for 15 minutes labor + over $300 for battery! This was a dealer only item, my usual shop could not replace it. The battery has some sort More

by jwhleawood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mar 04, 2021 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations. Thank you for taking the time to stop by and share. Best wishes.

February 27, 2021

I've purchased from and have taken my vehicles to Molle for many, many years. Always a good experience. I trust them. That's big these days! Thank you Molle. More

by SHEIBW
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Have a wonderful day.

February 27, 2021

Jason Murray has made my service experience an excellent one. Very respectable, knowledgeable and a fine young man. I would recommend Molle Toyota to anyone. More

by BTOLBERT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

February 27, 2021

EXPERIENCE WITH MATT WAS PLEASENT AND HELPFUL. THE BIG PROBLEM WAS THE (19 DAYS) TAKEN TO GET MY AUTO REPAIRED. PARTS WERE THE PROBLEM. I WAS ORIGINALLY TOLD IT WOULD TAKE 3 DAYS. More

by TOM@THEGRANFALLOON.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT AND RECEPTONIST IN COLLISION REPAIRS
Mar 04, 2021 -

Molle Toyota responded

We want to extend our apologies that this happened to you. We're passing your note to our management for review. Thank you for the feedback.

February 24, 2021

Best Toyota dealership by far! They can always get you in last minute and provide outstanding service. I have taken my vehicle here for years. More

by L_MARIE_H310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Feb 25, 2021 -

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

February 24, 2021

I have always received great service in a reasonable time. I have used Molle for over 20 years and trust and appreciate their dependable service. More

by PBSNOWMACAQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

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