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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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April 06, 2020

Excellent As in the 10 years since I bought the car at Molle's the service was first rate. I would commend to everyone. Keep it up! More

by ADEASLEY
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Deasley
Apr 07, 2020 -

Molle Toyota responded

Thank you for the kind words but this low rating of one star is concerning. Could you please redo this review, the one star effects our score. Thank you again and have a wonderful day!

April 04, 2020

Dead Battery While we’re all trying to stay home as much as possible, I guess it stands to reason that if you only fire up the Prius once a week for a grocery run, More

by JAN.HODGSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Molle Toyota responded

Thank you so much for this wonderful/kind review! I will make sure that our Mgmt team receives a copy of this review, I know it's going to make their day, it certainly has made mine.

April 04, 2020

Molle always comes through! My wife trusts Molle and keeps sending me back here and I must say, she is right!! Thanks guys!! I had a collision and then a rental. You were amazing! More

by RADHIKA.GUPTA
Recommend Dealer
Yes
Employees Worked With
Kaylin Rainwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick in sales?
Apr 07, 2020 -

Molle Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Have a wonderful day!

April 03, 2020

I drive past Legends Toyota and Hendricks Toyota to get to Molle Toyota BECAUSE OF THE PEOPLE! Have bought 2 cars from them and looking to buy a 3rd. Will do business with Tyler Parman all day every day. More

by DONSTACK62
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Parman
Apr 07, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

April 03, 2020

No surprises! I love the fact that after each service, I get a heads up on what may need to be done next, and appreciate being able to plan for the cost of that nex More

by mtworner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 03, 2020

Poor customer service The guy I picked-up my truck from was annoyed I was there. He was not the same as the person I dropped off the truck. I believe he sat in the 3rd work More

by LETHERNECKDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing and improved experience on your next visit. Best wishes.

April 01, 2020

Excellent experience. My appointment was scheduled when I wanted. I got right in and services were performed in a timely manner. The Attendant was courteous and went out of his way to address my concerns More

by KKEMM98880
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

April 01, 2020

They had me in and out in 45 minutes as promised Molle Toyota is like part of our family. They have always gone the extra mile to give us what we need at a fair price. More

by cfaoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Molle Toyota responded

We appreciate your business! Thank you so much and have a wonderful day!

April 01, 2020

It was excellent from start to finishThe problem was It was excellent from start to finish The problem was quickly diagnosed The plan was executed as agreed upon Jason enabled me to take advantage of More

by LEZONAWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2020

Normally very friendly when I come for my oil change. Nothing happening yesterday, 5 men standing around. (Covid 19) Asked a question on how many people would be in my vehicle? Guy was annoyed, and not More

by HEYJEWELS
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2020 -

Molle Toyota responded

We want to extend our apologies that this happened to you, but would like to thank you for bringing this to our attention.

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