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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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April 14, 2020

Great job once again! I had another great experience on my routine maintenance visit. The Molle team is always very upfront if any issues should arise and I wouldn't go any More

by Casey H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 13, 2020

The molle team did an awsome job. I just went in for basic service was fast and they did an awsome job cleaning stuff Thank you More

by LSXNOTCH
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Apr 14, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 13, 2020

It was great! The team member was very friendly and I was done in no time. I felt very safe with their method through this Covid-19 pandemic. More

by DALENA.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

April 11, 2020

Great Customer Service I had my car towed to Molle this past Friday. They followed up with a few phone calls and had my car repaired and ready to go in just a short time. Ve More

by Devereaux Van Dyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for always choosing Molle Toyota and we hope to see you again.

April 09, 2020

Excellent Service I received excellent service from all employees I came in contact with. I can't remember her name, but the woman at the desk was extremely helpful. More

by ANSELMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2020 -

Molle Toyota responded

Thank you for your positive feedback! Have a wonderful day!

April 09, 2020

Had to get a window seal replaced on Sienna. Initial visit in January. You all said part had to be ordered...NEVER received a call. I had to follow up twice to get it resolved. Disappointed to lean it w More

by RWYNNE1
Recommend Dealer
No
Employees Worked With
Jason Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Beach
Apr 09, 2020 -

Molle Toyota responded

Our customers are very important to us and we are sorry to see we may have let you down! I talked with our service manager Jordan Darby about your review. He had said he did lower the labor do to this issue, but unfortunately could not give it away for free. If you have any further questions or concerns please contact him at 816-942-5200.

April 08, 2020

Excellent Customer Service Brandon was my service contact. His manner was professional but warm. He answered my questions and quickly prepared my service invoice. Besides rout More

by perkypisces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Molle Toyota responded

Thank you for this wonderful review and the kind words about Brandon. We will surly pass this message along to him. Have a fantastic day!

April 07, 2020

Brandon in service helped me with maintenance on my 2015 Toyota. He was polite and made me feel welcome. He even provided me with a loaner so I wouldn’t have to wait around until the job was done. Thank you More

by ALJCONDON
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Molle Toyota responded

Thank you for the recommendation and kind words! We'll be happy to pass your positive feedback to Brandon. We thank you for your business and look forward to your next visit!

April 07, 2020

Gene was amazing! He talked me through all of the necessary service and respected my request to keep in affordable in these difficult financial times. He is such a great example of customer service. More

by J3L30C74
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Molle Toyota responded

Thank you for taking the time to acknowledge what a great teammate Gene is. Please feel free to reach out to us if we can help out at all in the future!

April 06, 2020

Needed to get new tires and service my car The work was done in a timely fashion and I was awarded some good savings on both the tires and the service. Thank you Molle Toyota. More

by LNAIME2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Apr 07, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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