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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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April 17, 2020

Work completed in a timely manner Service advisor was friendly and professional. However he nor most of the other workers visible to me were wearing masks to prevent the spread of the More

by RHAITH1
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2020 -

Molle Toyota responded

Thank you for your feedback. I'm sorry you felt we were not taking the appropriate precautions to protect our customers. We follow suit with most grocery stores and retail protocols and we feel our dealership is taking the necessary precautions. That being said, the service advisors have started wearing masks along with the protective shields that have already been installed at each desk. We are hoping this will make customers feel even more safe. We are taking this pandemic very seriously and every day there seems to be a new challenge.

April 17, 2020

Quick, thorough and never overcharging or doing unnecessary work. Always able to make every service as quick and painless as possible. As well as given heads up on what to expect on the next servic More

by MCAMPBELLCPT
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

April 17, 2020

This dealership takes very seriously the COVID-19 This dealership takes very seriously the COVID-19 pandemic situation. I felt very valued. I was extremely satisfied with my service on this visit fro More

by MEXIGAR
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Garcia, Kelly Collision Center, Dana Davis
Apr 17, 2020 -

Molle Toyota responded

Thank you so much for this kind review about Molle Toyota! We are taking this pandemic very seriously and it's wonderful that it's being noticed! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2020

They were fast. I was glad they were able to do the service on my car quickly and they had plenty of spacing for people in the waiting room. More

by SANROBE8
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Molle Toyota responded

Thank you so much for your service visit and we look forward to seeing you again soon!

April 17, 2020

Unexpected expenses I came in for an oil change. My tech is an expert in the Tundra. My sealed transmission has a leak. Why did it leak? I shook it loose over 180,00 More

by R.Weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Molle Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Have a wonderful day!

April 16, 2020

Good service again The service has always been excellent at Molle. This time the serviceman didn't provide much info when I asked if they checked the car when they did More

by Fourthwatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call!

April 16, 2020

Correct a recall on the rear suspension Great dealer to work with. This where I purchased my Rav4 and where I have all my maintenance done. Always a pleasure and I'm sure I will be back many More

by GARYTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

April 15, 2020

Jay, was excellent and knowledgeable. Work was done in very good time. I was in for routine maintenance and tire rotation place was clean and very organized to handle customer distancing More

by DJREJ
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Apr 16, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jay. We look forward to seeing you again soon.

April 15, 2020

5000 mile checkup I had a great and very quick experience. the entire time I was there. Even though it was less than 30 minutes. I appreciated the quickness. Thanks More

by TBURRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

April 15, 2020

30K Mile Checkup I made an appointment for my routine maintenance, I got there early, they got me right in and I was on my way 30 minutes later. More

by CELINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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