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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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April 22, 2020

Not very friendly staff. Will travel farther to go to Hendrick. Was too much for service rep to type in a coupon code because it wasn’t presented at the initial write up of service. Man from office came More

by gwiggs08
Recommend Dealer
No
Employees Worked With
Gene White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Molle Toyota responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager Jordan Darby has reached out to you, please give him a call back to discuss this matter further. Thanks for the feedback and have a great day.

April 21, 2020

Easy and Quick Had to get an oil change, they came to pick up the car, took it to dealership, called with recommendations, got all services completed, paid over the More

by jwmogren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaylin,
Apr 21, 2020 -

Molle Toyota responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much, and have a wonderful day!

April 21, 2020

Molle have been so good to me over the years and always keep me on the road. I thought as a health care worker I mite have gotten a discount during this time like other dealers are offering but no luck. More

by DRAGONFLIES9193
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 21, 2020

Not very patient Did not provide very clear information at first. Called back try to confirm and did not really want to listen and talk. Not very happy. More

by YINWUU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Molle Toyota responded

We tried to explain the process that Toyota calls for. We apologize for any inconvenience.

April 21, 2020

Very Helpful Took my car in for what I thought was warranty work but ended up being damage from a rodent. Brandon was super nice and helpful. Even gave me tips to More

by jjerinallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Molle Toyota responded

Thank you for taking the time to leave a review for us at Molle Toyota. We're happy we could meet your expectations!

April 21, 2020

Service Brandon was pleasant to work with and answered and explained the particular issue I was dealing with my car. He was patient with my questions and ask More

by Ethel
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Molle Toyota responded

Thank you for your business and for the kind words about Brandon!

April 19, 2020

I was very pleased with my visit! The staff was very knowledgeable, honest, and friendly. They serviced my vehicle in great time. I will be back! More

by kcrobertjr
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and look forward to seeing you again.

April 18, 2020

I needed a spare tire. I paid a fair price for it. Thanks Molle Toyota. You did a good job helping me solve my problem. More

by LNAIME2011
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Apr 21, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 17, 2020

Tim and the guys were great to work with over in the truck center. They were knowledgeable, easy to talk with and made me as a customer feel appreciated. More

by ljones585
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Apr 17, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our service team and look forward to seeing you again soon.

April 17, 2020

Service department did an excellent job and answered all my questions. Thank you. They took appropriate action to support my safety under Covid-19. I don't like the idea that I am required to write 25 words More

by UNGERERK
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Apr 17, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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