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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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April 28, 2020

interval maintenance Mostly good experience. apptmnt was by phone. helpful, and quick to get me in. Took a bit to be acknowledged after arriving at service. All good by th More

by JSRGALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

We appreciate your business! Thank you so much!

April 28, 2020

frendly sales person he was very helpful with letting me know what was the pricing and showing me the vehicle I was interested in the one I would like to buy. More

by KING2839
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Molle Toyota responded

Thank you for your positive feedback and have a wonderful day!

April 26, 2020

Great Service Team The team at Molle Toyota is quick, friendly and personable. They state problems concisely and make no pressure on service. The people working on the More

by KCLIBRARYGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Have a wonderful day!

April 26, 2020

Always pleasant, willing to help. Very good experience...hassle free. They have always taken good care of me and my MR2 Spyder. Thank you! Kathy More

by KATHY9996
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

April 26, 2020

Great car and A1 service I took my 2019 Camry Hybrid in for regular servicing yesterday. They took care of everything with professionalism and friendliness from start to finis More

by rollinganew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 25, 2020

Waiting area always feels dirty. Prices seem high for service. I’ve been multiple places that offer tire rotation for free (which you would think it would be at a dealership where I leased my vehicle thr More

by anonymous
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Molle Toyota responded

I apologize you feel this way and hope to see you again.

April 25, 2020

They were fast friendly. Loved the experience and will be back. My truck has had the check engine light on since I bought it. The told me what it was and how much to fix and got it done. I had really on More

by MLAFFOON2
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our team. We look forward to seeing you again soon.

April 25, 2020

Go literally ANYWHERE else I took my Audi to the collision center to have my bumper fixed that was damaged in an accident and instead of quoting to fix another scratch (while ta More

by LAURENEFOUTS
Recommend Dealer
No
Employees Worked With
Ruth Keesee, Matt Garcia
May 05, 2020 -

Molle Toyota responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our body shop manager Ruth is reaching out to you over this issue. Thank you and have a great day!

April 25, 2020

Good Technician Work, Terrible COVID-19 Remediation Before the shutdown, I was in for service and there was need to order a part. By the time Molle called that part was in "Social Distancing" was the ru More

by BOBTUTTLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Molle Toyota responded

I'm sorry you feel that we are lacking with our Covid-19 remediation's. I assure you that we are taking this very seriously and we have followed suit with a lot of other businesses that are open during this pandemic. We have gotten a lot of positive feedback from customers on this issue, so it's surprising that you feel this way. Thank you for sharing your feedback and have a wonderful day.

April 25, 2020

Great! I was really impressed with their efforts to keep me safe during the pandemic. The masks, the gloves, the wipes, they took every precaution possible. More

by lmengland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Molle Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

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