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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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May 17, 2020

Molle Service The service was finished even earlier than the promised time. The gentleman I dealt with was very pleasant in all respects. We really like Molle Toy More

by FMCGHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2020

well done BRANDON EXPLAINED ALL THE NECESSARY REPAIRS IN UNDERSTANDABLE FASHION.--HE KEPT ME UP TO DATE ON THE REPAIRS AND THE CAR WAS READY WHEN WE ARRIVED. More

by SHS66215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

May 15, 2020

Service I have been using Molle Toyota for 20 years, and am on my 3rd Toyota. I actually live rural and drive quite a distance to have my car serviced regula More

by PBSNOWMACAQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

May 15, 2020

battery check As always, I was very happy with the service I received from the Molle Service Department. I had them check a potential battery problem that turned o More

by REVRAMBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 12, 2020

Took my car in for routine maintenance check up. Told me it should be about an hour. Went to look at vehicles while I waited. When I got back it was done before the hour was up. Awesome! More

by KEA1313
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

May 12, 2020

Always love service here. The personnel are so friendly and accommodating. Everything is explained thoroughly and all of my questions are addressed. I wouldn't go anywhere else. More

by DIANE.THAYER
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We really appreciate the wonderful review about our dealership. We look forward to seeing you again soon.

May 12, 2020

The service has really gone down. I took my car in for a recall for airbag or seatbelts. I had to ask which one did they do. He was too busy trying to tell me that I needed over $450 worth of work that nee More

by ANITA.BYRD
Recommend Dealer
Yes
Employees Worked With
Jeremiah Beach
May 14, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Best wishes.

May 11, 2020

Professional and friendly service department The service department representative Brandon was friendly and engaging. He told me the services to be performed and offered me options. The service More

by JON.JACOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

May 08, 2020

Thorough job by friendly staff accompanied by complete explanation of all services. No pressure. I was told I would soon need new tires and Brandon spent time explaining his choice regarding mileage vs pr More

by JOHNETTE0
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate your positive review and look forward to seeing you again soon.

May 08, 2020

Good customer service I was offered coupons , and the customer service was awesome. I feel like my car was left in good hands. I still have a little more work that needs to More

by ANNA8601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and look forward to seeing you again soon.

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