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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 09, 2020

Great service The associate was friendly,time exactly what he said,good service.I always use Molle Toyota because they have all my recoreds.They always are interest More

by CATHIESIMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 06, 2020

Went in to have my oil changed l have 3000 miles on my new Camry and the service rep told me I had to 10000 miles before I needed a oil change. He said that I could have my tires rotated and check fluids. More

by CJANDABBEY
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Beach
Jun 08, 2020 -

Molle Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

June 05, 2020

It felt like going home to family. The dealership was clean and looked like it had been remodeled. The waiting area chairs were 6 feet apart. The service department.was friendly and hel More

by MRWHIPPLE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Darby
Jun 08, 2020 -

Molle Toyota responded

It's always great to hear what wonderful things our customers have to say! Thank you for taking the time to share with everyone how great your experience was. We look forward to your next visit.

June 04, 2020

This is the way it should work. My thanks to Jason Murray for doing a great job. Back to back appointments --- Tundra yesterday, and Prius today went smoothly. I delivered the Priu More

by Rick850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2020 -

Molle Toyota responded

Thank you so much for your service visits. We appreciate the positive review about Jason. We look forward to seeing you again soon.

June 03, 2020

Excellent. I bought this car from Molle and have had all of my servicing done by Molle with only a very few exceptions when I was not in Kansas City. Now if they More

by RSROSENWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Molle Toyota responded

Thank you for your positive feedback! Have a wonderful day!

June 03, 2020

Came for a state inspection in and out within an hour. He even ordered a hub can for me that was missing due to Kansas City potholes. More

by DMAZE
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Darby
Jun 04, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 03, 2020

You may have received my earlier message, not sure. So here it is again. Don Pelzer is a human relations genius. I had to bring my car in for service two days in a row—second time was a tow—and he had m More

by katherinehoggard
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Molle Toyota responded

Thank you for taking the time to acknowledge what a great teammate Don is. Please feel free to reach out to us if we can help out at all in the future! Have a wonderful day!

June 03, 2020

Thanks for having the employees wearing masks and taking precautions to protect our health and wellbeing. I very much appreciated that. Service was fast and friendly. More

by SBUSCH1785
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback!

June 02, 2020

Much higher cost than expected The cost is about $20 higher than expected for an oil change. The cost of oil is $8..98/qt. It seems like it may be synthetic oil. I requested for a c More

by emile3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 04, 2020 -

Molle Toyota responded

Emile, your vehicle requires synthetic oil. If you have any other questions please feel free to reach out to our service manager Jordan Darby at 816-942-5200.

May 31, 2020

Great timely service Was able to move my warranty appt. up as well as them put on new tires at a very competitive cost. Service we done on time and properly. No complaints More

by PANOMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mathis
Jun 01, 2020 -

Molle Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

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