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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 25, 2020

Ignored Was ignored when I walked in to pick up car, even though several techs were sitting at their stations seemingly doing nothing. Jay was nice. More

by THOMASWARD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Beach
Jun 26, 2020 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had, and will get with our team to ensure things like this do not happen again. Hope to see you again and have a great day!

June 25, 2020

Brandon really help take care of me and my car from the moment I walked in the door. Great service on my car and to me. Will return in the future! More

by MAVERICK7804
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you and have a wonderful day!

June 25, 2020

I was able to get in for service without an appointment. Getting ready to make a 2,000 mike trip so wanted a thorough inspection, etc. Oil changed, tires rotated in efficient time. Thank you. More

by willrichards1953
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Thank you for leaving our Service Team a great review. Have a wonderful day!

June 25, 2020

Good Service Advisor I have been a customer of Molle's for years and their service is outstanding. Yesterday, my Service Advisor, Brandon Holsburg, determined that I had More

by JIMCOOK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

June 25, 2020

Friendly, professional staff with thorough, quality service. I drove over 30 miles to have my service work done at this dealership because I believe in the friendly people and quality work. I could have gone to More

by G LANGEMACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Have a great day!

June 25, 2020

Corolla recall Received a recall notice from Toyota, was able to schedule and have all issues addressed within a week. The service itself only took 2-3 hours. More

by kbaerveldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another service member I can't remember the name of that I don't believe is listed here that was nice and professional as well.
Jun 26, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

June 25, 2020

Called to set up appointment for oil change, easy to get a good time. When I got there Sean was quick to get me in and get info. Truck was done in a timely matter, he then explained what was going to need t More

by RICKGARR1
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

We are happy to hear Sean was able to make your time here with us such a positive one! Thank you for entrusting us with your car care needs and have a wonderful day!

June 25, 2020

Went in for my 6 month service and it went great and got me in. The problem was after I did not notice it when I left the dealership since it was dark in the service area. The employee who worked on my car More

by DECKER4343
Recommend Dealer
No
Employees Worked With
Jul 13, 2020 -

Molle Toyota responded

We deeply apologize that the technician got oil marks on your hood. If anything of this nature happens in the future please contact our service manager Jordan Darby. He will always make it right. Thank you for your feedback and have a great day!

June 25, 2020

Time for 5K Maintenance I made an appointment for a Saturday. I would have much rather gotten a loaner and gone to work and come back and not spent my time at the dealer. B More

by SuzyQ 14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

We really appreciate you being so kind as to write this review about our service. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us.

June 25, 2020

Trustworthy service center. Well-priced for top quality from oil changes and inspections to brakes and tires. Recommendations are thoughtful and feasibly-minded. I wouldn’t take my Camry anywhere else. Tha More

by NCD0817
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Darby
Jun 26, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

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