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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 25, 2020

It was time for 5K maintenance. I made an appointment for the next day. I was in and out within an hour. The car was returned to me in excellent condition. There were barely signs that they had worked on it. More

by mchapman2289
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Jun 29, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Have a wonderful day!

June 25, 2020

Service communicated with me clearly and precisely throughout the repair and troubleshooting processes. The bill was as promised and the car was ready on time and was clean More

by MARKDIXONDAVIS
Recommend Dealer
Yes
Employees Worked With
I have no idea who I worked with
Jun 26, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We look forward to seeing you again soon.

June 25, 2020

Great Work and Good deals I went it for a regular update and all I needed was a wheel change. Getting regular maintenance there at Molle keeps my car running great and they are More

by RHIERHOLZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Langdon Douglas
Jun 26, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 25, 2020

I was there for an oil change & tire rotation; sludge clean recommended & added. I waited 3 hours due to an inaccurate maintenance recommendation for differential work on the front & back. I have a fro More

by jkeastkc
Recommend Dealer
No
Employees Worked With
Beth Andrew
Jun 26, 2020 -

Molle Toyota responded

We apologize for any inconvenience we caused with the mistake we made on being a front wheel drive. We did make sure there were no charges and did the correct work for you. We look forward to providing an improved experience on your next visit. Best wishes.

June 25, 2020

Excellent service and friendly staff. Easy to get regular maintenance appointments. Have been completely satisfied with all work done. The waiting room is very comfortable. More

by HFDUFF
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 25, 2020

Great service. Don Pelzer was in charge of servicing my Camry. Saw to it that my requests were included. Paid an extremely reasonable amount for oil change and serv More

by GJHOWINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2020

Service Review Good experience overall....Don understood I wasn’t one to to to upsell more service , since I already had a very extensive list. He did try to save me More

by ORON50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review. We look forward to seeing you again soon.

June 25, 2020

Great. The agent was very friendly and efficent when I took my car. I had no word directly from the technicians, but he conveyed the messages to me. More

by HSCHACKMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

We appreciate your business! Thank you so much!

June 25, 2020

Great Service As Usual Molle Toyota has always gone the extra mile for us and we appreciate the way they do business. Highly recommend their service and sales staff. More

by JHOWELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Andrew, Angela Gillihan, Tim Sutherland
Jun 26, 2020 -

Molle Toyota responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

June 25, 2020

Customer Friendly I had a private place to wait for my car, isolation. I am used to having my car vacuumed and washed but I understand there were problems with some pat More

by JPONEAL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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