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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 30, 2020

did as I asked in a very timely manner second time in 3 weeks i have dealt with Jason Murry and will always try to work with him. very courteous and explains all and very thorough. More

by MEG-SALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

June 29, 2020

40,000 mile check up Service person was friendly and informative. My service was completed in a comfortable amount of time. The price seemed a little high, but then I a More

by SANNA8JUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 29, 2020

Brandon was very rude they way he talk to me was very frustrating. I been going to this location over 6 years and always tim help me he is very helpful and polite. Unfortunately that day he was not the More

by FMANZOORIE
Recommend Dealer
No
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sutherland
Jun 29, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Best wishes.

June 28, 2020

Jeremiah Beach was very helpful. Toyota would benefit by hiring and keeping more people like him. Thank you Toyota and thank you Jeremiah! I’m a satisfied customer! More

by JohnT
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Jun 29, 2020 -

Molle Toyota responded

Thank you John for your business and for the kind words about Jay! Have a wonderful day!

June 28, 2020

Great customer service from the beginning to the end. He was friendly, very professional and explained the problem and solution. I will be coming back. i More

by JEANJEANDUSTY
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 27, 2020

Professional Service Center I took my car to Molle Toyota to have the computer replaced so the air bags will be certain to be deployed. It took less time than originally estimat More

by JURGENSMEYERCARLYN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

June 27, 2020

Check engine light on Service was quick, efficient and professional. Problems and prices were explained in detail. The people in the service department are friendly and hel More

by CHICKABOOM48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Have a great day!

June 26, 2020

Very reliable and reasonable. Good waiting area. Price was affordable. Applied coupons proactively. Rental car was in good condition and had good fuel efficiency and pickup More

by DSUBRAMONI
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Molle Toyota responded

Thank you for your wonderful review! We appreciate you and look forward to serving you again soon!

June 26, 2020

We mistrust your service department. We will think twice before bringing in for any recalls. Brought in recently only to be told that we need a new water pump. We had a reputable mechanic More

by JUDYKAYDECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Laffoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Darby
Jul 13, 2020 -

Molle Toyota responded

You have spoken to the service manager, he brought your vehicle in and raised it up to show you the antifreeze under your vehicle. The service manager said your welcome to call him if you have any concerns. Thanks and have a nice day.

June 25, 2020

Nice, as usual. Pretty fast servce, nice people. No nonesence explanations of what needs to be done. In one sentence - really, realy good job. Thanks. More

by Oleg
Recommend Dealer
Yes
Employees Worked With
Dana Davis
Jun 26, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

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