2,389 Reviews of Molle Toyota - Service Center
Great service! Jason was very personable, checked me in promptly and explained what my car needed. I came in for an oil change and he showed me my car was due for mo Jason was very personable, checked me in promptly and explained what my car needed. I came in for an oil change and he showed me my car was due for more than that. This was late in the day, so I asked how long everything would take. He said it would be done by 5:00, and I walked out of the dealership at 4:55. More
For the most part service is excellent My Scion has been making a noise for awhile. When I came in on 10/15/19 I was told there was a bearing loose in the alternator which would cost 863.00 My Scion has been making a noise for awhile. When I came in on 10/15/19 I was told there was a bearing loose in the alternator which would cost 863.00. When I came in on 5/12/20 I was told it was the belt tensioner and the cost would be 378.00. I returned on 6/23/20 to have the repair done to find out it was the idler pulley instead. This has been frustrating as I could have spent a lot of money on something that was not broken. I come to Molle because your team is usually top notch and I trust what I am told when I bring my car in for service but I am now having doubts. More
Brandon Holsburg was great, but My experiences with Molle have always been positive. The reps always take care of me, and Brandon Holsburg kept that good streak running. However, giv My experiences with Molle have always been positive. The reps always take care of me, and Brandon Holsburg kept that good streak running. However, given the ongoing COVID pandemic and the recent city-wide mask-wearing ordinance that went into place, I was disheartened to see several employees not wearing masks (Brandon, however, kept his on, so more bonus points to him). I get it; masks are a pain, and no one "wants" to wear them. It's not a question of convenience or desire, though; the disease continues to spread at breakneck speed in most states. Wearing a mask is the very least a person can do that has the most impact on mitigating the virus' spread. I hope that Molle will step up its response and show that it can be a leader among local businesses in this regard. Thanks! More
From setting an appointment for service to picking up our serviced vehicles, we had a pleasant experience with all contacts. Very Friendly and communicative service department. serviced vehicles, we had a pleasant experience with all contacts. Very Friendly and communicative service department. More
great ..no problem EXCELLENT SERVICE...ONE OF THE REASONS MY WIFE AND I HAVE BOUGHT OUR LAST TWO CARS FROM MOLLE WAS THE SERVICE...IT IS ON TIME AND DONE RIGHT EXCELLENT SERVICE...ONE OF THE REASONS MY WIFE AND I HAVE BOUGHT OUR LAST TWO CARS FROM MOLLE WAS THE SERVICE...IT IS ON TIME AND DONE RIGHT More
Impressed with compliance with current health conditions. The service department made me feel confident that my own health was as important as my car's health. Thanks for the wipes, the cleaning of my keys ( The service department made me feel confident that my own health was as important as my car's health. Thanks for the wipes, the cleaning of my keys ( which most people forget to do). Everyone in the center wore masks and all the people in the waiting area were very respectful of each other. I've been telling all my friends of the positive experience. More
RECALL OF AIRBAGS; OIL CHANGE Service is acceptable; dealer provided a loaner vehicle which was much appreciated. Work was completed in the time indicated upon arrival. Hopefully Service is acceptable; dealer provided a loaner vehicle which was much appreciated. Work was completed in the time indicated upon arrival. Hopefully the airbags are now safe!! More
Best social distancing, organized,prompt,clear instructions, From the moment I drove in very organized even provided wipes on the way and on the way out. Both withinstructions. best retail experience in 3 months From the moment I drove in very organized even provided wipes on the way and on the way out. Both withinstructions. best retail experience in 3 months More
Very pleased with the dealership taking care of my service and repair issues.The people in the Collision Center especially .Kelly at the reception area and Matt Garcia were excellent! service and repair issues.The people in the Collision Center especially .Kelly at the reception area and Matt Garcia were excellent! More
Salazar is the best! Jesse Salazar and his team were fantastic with repairing my vehicle in the Collision Center. They took care of everything with coordination of the re Jesse Salazar and his team were fantastic with repairing my vehicle in the Collision Center. They took care of everything with coordination of the rental and drop off to communication with timeframes and working directly with the insurance company. It was amazing service and highly recommend to everyone. More