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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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July 04, 2020

Great service! Jason was very personable, checked me in promptly and explained what my car needed. I came in for an oil change and he showed me my car was due for mo More

by jmcdonald16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

Thank you for leaving our Service Team a great review. We look forward to seeing you again!

July 04, 2020

For the most part service is excellent My Scion has been making a noise for awhile. When I came in on 10/15/19 I was told there was a bearing loose in the alternator which would cost 863.00 More

by EARLINEMBEEBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Molle Toyota responded

Thank you for your feedback, I will pass this message along to our service manager for review. Take care!

July 04, 2020

Brandon Holsburg was great, but My experiences with Molle have always been positive. The reps always take care of me, and Brandon Holsburg kept that good streak running. However, giv More

by MKIGHT_KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

We are following the city wide mask mandate guidelines and all the steps to ensure our customers and employees are safe. Thank you for your feedback, we appreciate your business.

July 04, 2020

From setting an appointment for service to picking up our serviced vehicles, we had a pleasant experience with all contacts. Very Friendly and communicative service department. More

by BONNIE24
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

Thank you for taking the time to leave us this wonderful review. We're happy we could meet your expectations!

July 03, 2020

great ..no problem EXCELLENT SERVICE...ONE OF THE REASONS MY WIFE AND I HAVE BOUGHT OUR LAST TWO CARS FROM MOLLE WAS THE SERVICE...IT IS ON TIME AND DONE RIGHT More

by DAVEBARRECA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 03, 2020

Impressed with compliance with current health conditions. The service department made me feel confident that my own health was as important as my car's health. Thanks for the wipes, the cleaning of my keys ( More

by CJOSMITH48
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

Thank you for leaving us this wonderful review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

July 02, 2020

RECALL OF AIRBAGS; OIL CHANGE Service is acceptable; dealer provided a loaner vehicle which was much appreciated. Work was completed in the time indicated upon arrival. Hopefully More

by tedsikora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and look forward to seeing you again soon.

July 01, 2020

Best social distancing, organized,prompt,clear instructions, From the moment I drove in very organized even provided wipes on the way and on the way out. Both withinstructions. best retail experience in 3 months More

by HKARLHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

July 01, 2020

Very pleased with the dealership taking care of my service and repair issues.The people in the Collision Center especially .Kelly at the reception area and Matt Garcia were excellent! More

by MOONUNIT651
Recommend Dealer
Yes
Employees Worked With
Kelly and Matt Garcia at the collision center
Jul 02, 2020 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

July 01, 2020

Salazar is the best! Jesse Salazar and his team were fantastic with repairing my vehicle in the Collision Center. They took care of everything with coordination of the re More

by AGARCIA28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Salazar, Keesee Ruth
Jul 02, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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