Molle Toyota - Service Center

Overall Good Service Made an appointment to have my shocks checked. Prior to my appointment, I had taken my car in for regular and routine tire rotation. I was told by t Made an appointment to have my shocks checked. Prior to my appointment, I had taken my car in for regular and routine tire rotation. I was told by the tire store my rear shocks were bad, so they didn't recommend rotating my tires until I had them replaced. Thus the appointment at Molle's to have them checked. I also asked the service check-in person if they could check my sunroof. It opened just fine, but wouldn't close and sometimes took several minutes of pressing the button, pounding on the sunroof, and wiggling the switch until it closed. They finished the inspection within the timeframe I was given and was told shocks were good. Awesome! I asked him about the sunroof switch, he hesitated (I think he forgot to have it checked), and then said he checked it "several times and it worked fine." Further said it was probably the cooler temperature in the shop versus being outside in the hot sun. I tried the switch and it didn't work. Thus the 4 star rating. They did what I originally had my appointment for within the promised timeframe. But I think the guy failed with the sunroof. He also added that since I didn't use it much, which I did tell him earlier, that I should just not use it. More

Safety Recall for 4Runner I've always had good service from Molle, albeit too expensive. This work was for a safety recall. The work was performed initially with no problems - I've always had good service from Molle, albeit too expensive. This work was for a safety recall. The work was performed initially with no problems - I thought. However, after a few days and just 27 miles, the Check Engine light came on. I had to reschedule service. The safety recall work had not been performed properly. Another day of back and forth to the dealer. The service advisor was very friendly and apologetic, but made no offer to accommodate my time and trouble. More

Terrific! Molle Toyota always provides the best service around and I would recommend them to anyone, even if they don't own a Toyota. They are courteous and kn Molle Toyota always provides the best service around and I would recommend them to anyone, even if they don't own a Toyota. They are courteous and knowledgable. So, congratulations are in order for Mr. Frank Molle! More

one year service on 2019 Rav4 Hybrid Quick and efficient service. Had me in and out in less than 45 minutes. Showed Rick my letter from Toyota about the 2019 Rav4 Hybrid gas tank problem Quick and efficient service. Had me in and out in less than 45 minutes. Showed Rick my letter from Toyota about the 2019 Rav4 Hybrid gas tank problem acknowledgement and he said just notify Molle Service when I receive the second letter to schedule repairs. More

Good service Check in was easy. Staff was friendly. I waited for oil change on my Prius. As said its done in an hour, that's good. Waiting room was good. All staf Check in was easy. Staff was friendly. I waited for oil change on my Prius. As said its done in an hour, that's good. Waiting room was good. All staff was having mask. So looks like all necessary covid-19 measure was taken nicely. Few things I always have issue with - billing is very difficult to understand. I had oil change coupon for $44.99 for synthetic oil change. My bill came out as $54.06. Almost $10 extra, is that tax, I doubt? Also its almost always oil change sticker is missing from the windshield. Also I always need to ask about result of multi point inspection. Yes they say other things need to be done which are not part of multi point inspection. But I wish they say all looks good and show/give inspection report to customer. More

Wonderful Service, Easy check-in, Welcoming Staff I have always received great customer service from Toyota. I prefer their service center over one of the quicky oil change places. I have been a Toyot I have always received great customer service from Toyota. I prefer their service center over one of the quicky oil change places. I have been a Toyota customer since around 2006 in Minnesota when I got my first Scion XB. I moved here and found the Toyota dealer in my area since my experience with Carlson Toyota in Minnesota was so positive. Molle has been a pleasant transition and has the same positive atmosphere I was used to. I got a second XB here and now I have the C-HR. They call and update you on your vehicle. Let you know if they notice any other issues while doing your scheduled service. More

35,000 mile check-up (36,000+) recall fuel pump repair Greeted promptly, friendly disposition. I was informed beforehand that the repair would be time consuming, but was done prior to my expectations. Tha Greeted promptly, friendly disposition. I was informed beforehand that the repair would be time consuming, but was done prior to my expectations. Thanks for getting me on the road again...! I was pleased and reassured that Covid precautions were adhered to!!! Why I choose this dealership, I have purchased all my toyotas here and always use the service department. NO reason not to. More

Maintenance check I am always met with helpful, kind service representatives whether on the phone or simply when I arrive for my appointment. I feel I can trust the ma I am always met with helpful, kind service representatives whether on the phone or simply when I arrive for my appointment. I feel I can trust the maintenance department at Molle when in the past I would have been afraid to take a vehicle back to a dealership to be worked on. Over the last 3-4 years of owning my Venza, I have never considered taking my car anywhere else but Molle to have it worked on. More

annual check up It was a comfortable waiting room Service personnel were polite and competent Almost immediate service, no waiting They seemed to know what they It was a comfortable waiting room Service personnel were polite and competent Almost immediate service, no waiting They seemed to know what they were doing More

Great service and quote on RAV4 Asked for quote on what might be wrong with vehicle including inspection. Paid $60 more than the quote even with the discount so only concern was tha Asked for quote on what might be wrong with vehicle including inspection. Paid $60 more than the quote even with the discount so only concern was that. Otherwise everything else went well. More