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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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August 01, 2020

Molle did a great service on my Toyota Camry. I am very happy to get car work and all the preventive maintenance at Molle. Love the shuttle service to my job and picking me up at my job later in the day. More

by ktrieu637
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Molle Toyota responded

Thank you so much for taking the time to share your positive feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again. Have a wonderful day!

July 31, 2020

Always kind and knowledgeable staff- never concerned about being hard sold into unnecessary work . Service is quick and have never had a concern with the quality of the service More

by RIGDONGEER
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2020

MOLLE is always my GO-TO Service Center The people who are involved in every aspect of my service are so easy to work. They honor everything they say they will do, including the time. I More

by SUELLENFRIED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly at front desk
Aug 04, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 31, 2020

Experience I settled in the waiting area and opened my book to read. I read about two or three pages and Brandon came to tell me my car was finished. SUPER FAS More

by ritamyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

July 31, 2020

I brought my RAV4 in for scheduled maintenance. Brandon worked with me and could not have been nicer. He pointed out what coupons I could use to lower the cost. I waited on the car, and the work was perf More

by buckshot
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Molle Toyota responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

July 30, 2020

I was in for routine maintenance and to have my alignment checked. The alignment was off slightly. I was given a printout and it handles much better now. More

by mchapman2289
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sutherland
Jul 30, 2020 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call!

July 29, 2020

Was given no report of total car evaluation as usual. I went in for an oil change and was handed a bill for $310. that was 106 for 45 min work ( labor charge) and $200 for parts. This is a ______. More

by MARY-HILLIARD
Recommend Dealer
No
Employees Worked With
don' know
Aug 05, 2020 -

Molle Toyota responded

Mary, I am sorry you did not have a great experience with us. This just doesn't sound right, our oil changes are nowhere near 300.00. You must have had other work done and our service advisors don't start anything unless the customer approves the work. If you do not mind, who is it you talked with so we can address this? We do not show you coming into our store and I would like to figure out how I can help!

July 29, 2020

Great pricing and efficient service I was explained the work involved on my car and it met my standards of excellence. Because of this service, I have greater confidence in driving my 10 More

by JCJONES74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review!

July 29, 2020

Problem with a tire. I have always been amazed at the service here and the professionalism and friendliness of the people I have dealt with. They fixed my tire issue and More

by DIANE.THAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

July 28, 2020

Jason was very helpful, courteous, professional and pleasant in His work. . I’m always be back here because of the great service. Thank you be safe. More

by MAYNGAN64
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Gillihan
Jul 29, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our service team. We look forward to seeing you again soon. Have a wonderful day!

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