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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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August 07, 2020

Walkin Service Walked in without an appointment for oil change. Got work done right away. Rick was very helpful and friendly. I will continue to use Molle for servic More

by LWISE14193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate your positive review and look forward to seeing you again soon.

August 06, 2020

Need to check air pressure in spare tire as well. I came in for my regular oil change and tire rotation. My tire pressure indicator was also on. When the car was returned to me, I asked if the tire pr More

by CEICHELMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Aug 12, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. I apologize for your experience and I will pass this message along to our service manager.

August 06, 2020

REPAIR WHEEL/TIRE FROM FLAT TIRE Everyone I came in contact with impressed me and my husband. I had a really bad experience at Cable Dahmer and will never return to that dealership. More

by HMCCOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2020

It was great Service was excellent.I would not go anywhere else to service my car. Always on tjime, everybody is very nice,and I trust the ability of the service d More

by CTOOTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 05, 2020

GREAT SERVICE DONE ON TIME MOLLLE SENT ME NOTICE NEEDED BRING CAR IN FOR 18 MONTH SERVICE. I APPRECIATE THE NOTIFICATION.I BROUGHT IT IN AND EVERYONE WAS COURTEOUS AND PROFESSIO More

by DAVEBARRECA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

August 04, 2020

VERY GOOD SERVICE, THEY WENT ABOVE AND BEYOND TO MAKE IT AS GREAT OF AN EXPERIENCE AS POSSIBLE..ALWAYS GET FRIENDLY AND EXCELLENT SERVICE AT MOLLE TOYOTA !!!!1 More

by JOE VIC BRANCATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Williams
Aug 04, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

August 03, 2020

Excellent Customer Services The people in the Service Dept. go out of their way to help with every concern or request, always in a courteous manner. I have been coming to Molle More

by LLEVAN
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 03, 2020

Apology and update re: comments of a few days ago. My cell phone has been acting up and I found that Molle Parts Dept. had placed a call to my cell. Discovered just now while trying to update to correc More

by CAPerry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew (Parts Dept), Jonathan Cowart (Sevice Dept)
Aug 04, 2020 -

Molle Toyota responded

Thank you for reaching back out! Have a wonderful day!

August 03, 2020

Mud Flap Flop I bought a new Tacoma at Molle and ordered mud flaps to be put on. They informed me when they arrived and I set up an appointment for installation. More

by LSWANSON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lipari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Best wishes.

August 01, 2020

Well done It was completed on time and the adviser was polite and helpful. He also advised us on what we needed to do for our next visit. More

by CJZELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cowart
Aug 04, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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