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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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August 17, 2020

Don Pelzer is the BEST - he always has suggestions, recommendations and preventative solutions to keep my Prius running; I absolutely trust Don and he is an excellent ambassador and representative of M More

by Amy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

August 16, 2020

Courtesy shuttle When I set my appt, I also requested the courtesy shuttle. The driver said he had a full van since some folks had been waiting for 45 minutes. I waite More

by ERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
Aug 26, 2020 -

Molle Toyota responded

We are very sorry for the confusion on the shuttle. We look forward to providing an improved experience on your next visit.

August 16, 2020

Mole is the best! I will continue to give themMy Mole is the best! I will continue to give them My business! So respectful and professional! Don is the best! They go above and beyond! More

by AGECK123
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 16, 2020

Oil change and servicing. Very nicely maintained dealership very prompt and attentive. Did not take much time. Car was ready as promised. No additional repairs needed More

by DSUBRAMONI
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

August 15, 2020

Brandon was pretty amazing. He really went out of his way for me, I was very impressed. Normally I prefer a Jiffy Lube over coming to the dealership but I think Brandin changed my thinking. More

by THEKELLYS1
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

We are so glad you had such a positive experience with us at Molle Toyota! We love to hear when one of our team members go the extra mile for their customer. Thank you for your business and have a wonderful day!

August 14, 2020

We brought our 2013 Prius in to have the battery checked and found the only problem was a dead key battery. We left it for an 80,000 service, including tire rotation and lube and oil change. Timely and cour More

by REVRAMBOB
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

Thank you for your five star review. The Molle Toyota team is delighted we could serve you so well.

August 14, 2020

Best All Around Molle Toyota will meet or exceed expectations whether its a new purchase or service later on. When it comes to customer care they will go the extra mi More

by jglueck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in Service
Aug 24, 2020 -

Molle Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

August 14, 2020

verygood and thoro. always fr;iendly and helpfu . work done in a timely manner. friendly atmosphere. fair price do the work needed and dont try to sell you repairs th More

by MNICKEL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Molle Toyota responded

Thank you for leaving our Service Team a great review. Have a wonderful day!

August 13, 2020

Recall Dropped it off in the morning, they fixed the recalled items and picked it up after hours in the evening. No fuss, no hassle, no charges. They also pe More

by ALILARIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Davis
Aug 14, 2020 -

Molle Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Have a wonderful day!

August 13, 2020

Oil and filter The service writer was very friendly and professional. Service was done correctly and very fast I was in and out in less than forty minutes. More

by MARSHALL2853
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

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