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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 25, 2021

I've been using the Molle dealership(s) for years and am never disappointed with their customer care and service. They go above and beyond every single time! More

by LLFLOREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Jesse, Matt
Mar 25, 2021 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

March 25, 2021

Efficient and courteous service for maintenance. Sales with Sam courteous and obliging with my requests for the evaluation of what my 2015 Avalon is worth and information regarding possible purchase of a More

by KSHEPHERD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Mar 25, 2021 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 24, 2021

Very pleased with service and customer service. Very personable, friendly and work was done in a timely manner. Pleasant experience and price was normal pricing. More

by CHOFFMAN339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 24, 2021

Everything was explained to me very Very thoroughly at this is what needed to be done at this appointment and future maintenance or repairs. Very clean facility. Very friendly staff. More

by BONEILL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 24, 2021

Work was done promptly. Service agent Jason called as soon as my car was ready to pack up. I am very pleased with the service. More

by CWSANDY
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

March 23, 2021

Wish parts and labor were cheaper overall to maintain Toyota parts, but it is what it is. Not understanding why I am being told how many words to use. More

by CAR4138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Molle Toyota responded

Thank you for reviewing Molle Toyota. Have a wonderful day!

March 23, 2021

The final price on my service was almost exactly what my advisor quoted me when I dropped my vehicle off. Also; my Vehicle was ready a little bit sooner than I was first told it would be. I was impressed wi More

by THOMAS.NETTELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Darby
Mar 23, 2021 -

Molle Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us.

March 23, 2021

Love Toyota Molle. I was in and out with my oil change and tire rotation. They even fixed my key fob quickly. Waiting area was convenient as well. More

by emosby05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

March 21, 2021

Always excellent customer service. I’d been having issues with my tire pressure light for a number of months. Jason was aware, understood my frustration, and persevered till the issue was resolved. He’s the More

by KCBBFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Stein
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

March 20, 2021

They Took a little but long for service.2 hours for oil They Took a little but long for service. 2 hours for oil change and tire rotation is a little bit too long for my liking. More

by Rav 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. We look forward to providing an improved experience on your next visit. Have a wonderful day.