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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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September 21, 2020

Toyota did a great job on my car. Love Jason's customer service was awesome. Keep up the good work. They are honest with you. More

by ROSHONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you! Have a wonderful day!

September 20, 2020

The quality is high but the price is too. I kinda wish I was more informed about my final bill than for it to be a big surprise. I was told what was needed and how much it cost but labor wasn't included. Th More

by BIGROBDABEAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aric Kasberbaur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Molle Toyota responded

We appreciate the five stars! Thank you for reviewing Molle Toyota and have a great day.

September 19, 2020

I made an appointment to have some accessories installed on my new Camry. I got in and out in a reasonable amount of time, the work was done correctly, and everybody I talked to was very friendly and knowle More

by JWF4759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 18, 2020

Fast to set up apportment for the date and time I wanted. The serviceperson checked me in fast and service performed quickly. Speedly check out and service was as requested.. More

by FNIERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

September 18, 2020

Excellent customer service. Everything was explained carefully and my vehicle was serviced quickly. The service technician was friendly and took time to make sure I was satisfied. More

by DRICE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our team. We look forward to seeing you again soon.

September 16, 2020

My Service Advisor, Sean, was excellent, considering the news he had to tell me. I can’t believe Molle Toyota sold me a Prius in 2010 and never said a word about this engine burning oil issues. Which is More

by SUSIECONTINENTAL
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Molle Toyota responded

Susie, I understand your concern. Please feel free to reach out to one of our sales managers to discuss this further (816-942-5200). Thank you for your feedback and we hope to hear from you soon.

September 16, 2020

Don was very friendly.. the waiting area was crowded, hard to find a place with privacy to work on my computer, especially in COVID19 crisis More

by MEI_MWANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Molle Toyota responded

Thank you for your feedback, sorry you feel this way. Take care.

September 12, 2020

good service great waiting area an didn't have an appointment only complaint is price of work. I can get the work done cheeper elsewhere More

by MCHALK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Molle Toyota responded

Thank you for your feedback. Have a wonderful day!

September 12, 2020

Molle is the best dealership I’ve ever dealt with. I recommend you remove the 25 word minimum as I’m sure a lot of people don’t submit a rating do to this requirement. More

by KENCOLNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2020 -

Molle Toyota responded

Thank you for your five star rating and feedback. The Molle Toyota team is delighted we could serve you so well.

September 11, 2020

I was treated fairly and with respect and consideration during the servicing of my Camry. It was faster than I expected and although I don't recall the service manager's name he was polite and kind. I will More

by MRANDYMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Sep 14, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

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