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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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September 27, 2020

Warranty work completed in the morning. Back on the road in this afternoon. They also completed regular maintenance while it was there. Uneventful, smooth transaction. More

by mchapman2289
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 25, 2020

I always get excellent service from this dealership. The employees are friendly, they keep me up to date, and the waiting area is clean. I’m pleased to recommend it to others. More

by MELANIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mathis, Jay Beach
Sep 29, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 25, 2020

Ease of booking appointment, convenient hours, friendly greeting, shuttle service was fast and timely, work was timely completed, pick up process was user friendly, great job! More

by GCR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you and have a wonderful day!

September 25, 2020

Service was quick and easy to schedule. Brandon explained everything clearly and he was spot on about time for service completion. Thank you so much! More

by READWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

September 24, 2020

Very prompt and professional in and out in less time than was quoted. I chose to drive the extra 100 miles instead of dealing with Rolling Hills Toyota. More

by driskellelec
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2020 -

Molle Toyota responded

Thank you so much for this amazing review! We feel so grateful that you chose to come to our dealership. We thank you for your business and look forward to your next visit!

September 24, 2020

I live in Lee’s Summit been brought my car here for services for a long time but today is my worst experience ever. The representative were meant with his words and unprofessional. Don’t know if I want More

by MAYNGAN64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Beach
Sep 24, 2020 -

Molle Toyota responded

We are very sorry to hear about this. We would like to further discuss your recent service visit, in efforts to regain your trust in our services. Please give our service department a call at 816-942-5200 and ask for Jordan Darby. We hope to hear from you soon. Take care.

September 24, 2020

Always friendly and efficient. Does not try to up sell. Always able to get an appointment any time I need it. Timely service and clean More

by VickiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Molle Toyota responded

We appreciate your wonderful review and are glad to hear that you enjoyed the service you received from us. We look forward to your next visit. Have a great day!

September 24, 2020

Brandon, took the time to explain what extra services were required for the 60,000 mile check not covered by the warranty, how much it would cost, and how much time it would take. He also scheduled a ti More

by CINDYLEECH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

September 23, 2020

The service team was great. The shuttle driver was rude, drove aggressively and said I’m asking 2 hours driving. I live 16 minutes away. More

by Yuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deron Byers
Oct 02, 2020 -

Molle Toyota responded

Sorry this happened to you, we will pass this information along to management to review. Thank you for your feedback.

September 23, 2020

The Molle service rep was pleasantly efficient and respectful. He clearly explained the tasks required for my scheduled service appointment. He also made sure that all common touch surfaces were san More

by MISTERDJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Molle Toyota responded

Thank you for taking the time to write this review! We are pleased to hear that our service team was able to provide an efficient and positive experience. We look forward to your next visit and have a wonderful day!

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