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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 05, 2020

I Appreciated the quick appointment when my battery died last week and the shuttle ride to work by your kind driver! Thank you!! Janet Morgan More

by JMORGAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Leo. We look forward to seeing you again soon.

October 04, 2020

Thank you for your Professionalism & being prompt and courteous and with that had a great morning . I shall return for that oil change. Thank you. Lisa More

by SYOUNG2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Williams
Oct 05, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive and we look forward to seeing you again soon. Have a wonderful day!

October 04, 2020

The service was very fast. I liked the coupon that was applied to the service. The service employee was very friendly. The vehicle inspection was very good. More

by HUANGYI919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

October 04, 2020

I had a check engine light come on while driving on a Saturday. Called Molle talked to Jamie and she said to come in at 1:pm. They got me in and fixed problem. More

by LUCYSTLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Oct 05, 2020 -

LUCYSTLOU responded

I said it was to expensive for just a gas cap

October 03, 2020

Great work, Molle. Easy to get in and a full discussion on problems and work that was needed, and qualifying questions. Sean Gavin does a great job More

by JPO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

October 01, 2020

I was very pleased with my service. Rick who checked me in was very professional and the driver that took me to work was lovely More

by MAGGIE.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver, can’t rem name
Oct 02, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 01, 2020

The service was excellent. Don Pelzer is always someone I look for because he's so helpful. And the price was very reasonable for the work. More

by Fip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

September 28, 2020

I used Molle's Collision Center after the entire passenger side of my car got clobbered in a roundabout. Matt Garcia took really good care of making sure my car was returned to what it looked like More

by JANEC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Sep 29, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

September 28, 2020

Service is competent, courteous and complete. I have confidence that my car is in good hands when I take it to Molle Toyota--even though there is another dealership closer. More

by JBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Molle Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. We look forward to your next visit! Take care!

September 27, 2020

Don Pelzer got me out in a very short time. He called to inform me of an additional issue which was resolved. I will call hIm from now on for both of my Toyota's.. More

by mikea8924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

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