Molle Toyota - Service Center

Kevin and his technicians could not have done more to research the trouble with my 2002 Prius. They definitely went above and beyond the call of duty to figure this out, and to get it back to its old se research the trouble with my 2002 Prius. They definitely went above and beyond the call of duty to figure this out, and to get it back to its old self. It was a very difficult problem to diagnose, but they found the problem and fixed it, and for a price that was reasonable, considering the systems involved and the parts it required, even though it was a major hit to MY budget. I plan to drive this Gen 1 Prius for at least 10 more years. Thank you to the whole team! More

Because of a miscommunication between myself and the Because of a miscommunication between myself and the service department, I resorted to writing a letter to Molle Toyota. The day that they recived Because of a miscommunication between myself and the service department, I resorted to writing a letter to Molle Toyota. The day that they recived it I was contacted by Jan Myers, the Customer Relations Manager, her demeanor and professionalism in our telephone conversation convinced me that the problem would be solved. I commend Molle Toyota for having a employee like Jan Myers and I will continue to be a repeat customer of your dealership. Sincerely, John Schneider More

Most of the employee's have been very helpful. In regard Most of the employee's have been very helpful. In regard to Arron, he is one of the best service manager's I have seen at Molle's because of h Most of the employee's have been very helpful. In regard to Arron, he is one of the best service manager's I have seen at Molle's because of his knowledge, honesty, credibility, and professionalism. I know when I bring my cay in for service, I trust him to fix and resolve any problems. More

Each and every visit that I have made to Molle Toyota has been enjoyable. Aaron has always treated me with respect and humor and has been able to keep our Corolla it tip top shape. We bought our Corolla as a been enjoyable. Aaron has always treated me with respect and humor and has been able to keep our Corolla it tip top shape. We bought our Corolla as a new car purchase in January of 2009 and by July of 2011, I've logged 95,000 miles on it and it just keeps on keeping on! (As a footnote, my average speed has been 40 mph for these 2.5 years which means I've logged over 2300 driving hours, which is a part time job just driving my car!!) I believe that the quality of the service department and the knowledgeable treatment of the car and my service needs, go a long way to enhancing the built-in quality of our Corolla. Many thanks to Aaron, Zack and the rest of the crew for their treatment of our car and their service. More

i would recommend this dealership to anyonebuying or serviceing a or their toyota. from the time of purchase, i have always been extremely pleased with all of my visits at Molle. another individual that serviceing a or their toyota. from the time of purchase, i have always been extremely pleased with all of my visits at Molle. another individual that need recognotion is a service man named Bill. i do not know of his last name, but he has worked there a long time. he is older. not only is the level of care very high, but even other employees smile at me. these are people i don't even work with. Jim Seaman was so friendly, and kind. i just happened to walk into his office to borrow a pen and paper. while there, i just quickly mentioned the VENZA to him. i said that i was unfamiliar with it, and asked him for his opinion. at the time, all booklets were out of stock. i told him not to worry, as i would not be buying anything in the near future. i went back to the waiting area. about a minute later, Jim comes out with his laptop and sits next to me to show me some specs about the car. i said it was unecessary, and to not waste his time. he then gave me a print out of a demo they were trying to sell. i said that when i was ready to make my move, that i would be sure to deal with him. at that point, he told me of his position, and that he couldn't actually "sell" me a car. i couldn't believe he spent all that time with me, and he wasn't even a salesman! the next day, i received a very nice hand-written letter from him thanking me for being a polite and pleasant customer. why would he need to thank me? anyway, one last thing to mention is the cleanliness. the waiting lounge and bathrooms are always neat and appealing! the fresh bagels are always a nice touch. Molle toyota is the best! thank you More

Everytime that I have had my Hylander Hybrid serviced at Molle Toyota (since 2007), I have requested that Bill Marshall is my service advisor when I come in for service. I look forward to always talking to Molle Toyota (since 2007), I have requested that Bill Marshall is my service advisor when I come in for service. I look forward to always talking to him as he treats me with respect, friendliness, courtesy, and honesty. I trust his judgement as an advisor for what my vehicle requires and is needed, he looks out for the clients that he services by being honest and letting me know by exactly how long each visit will last, so that I can plan accordingly. I will only request Bill for any future visits to have my vehicle serviced. It is so nice to see a friendly face that can be trusted! More

Bill Marshall was at the service desk when I came in for Bill Marshall was at the service desk when I came in for general service on June 9th. He was helping another person and I observed his attention to Bill Marshall was at the service desk when I came in for general service on June 9th. He was helping another person and I observed his attention to detail and kindness with this person. He then worked with me on my service and could not have been more thorough and nicer. Bill's service is one of the main reasons I continue to use Molle's service department (and buy my next car from Molle when the time comes). I've noticed other service specialist have come and gone and it is always good to see that Molle recognizes that customers like to see a familiar face and a positive attitude. Carol McKay More

I enjoyed my opportunity to purchase a 2011 Highlander SE from Molle Toyota. The whole crew from owner,sales manager,financial officer to salesman as a whole operate as a team to insure customer satisfaction from Molle Toyota. The whole crew from owner,sales manager,financial officer to salesman as a whole operate as a team to insure customer satisfaction. They were most courteous and try to move the process along once the decision to purchase was made. I also believe that having a superb vehicle product instills confidence in a buyer and the process is that much sweeter..I have really enjoyed the professionalism that I received at Molle Toyota. More

Overall good experience with the service department at Molle. The employees are all very friendly and willing to explain things. I purchased my car from another Toyota dealership but choose to take my c Molle. The employees are all very friendly and willing to explain things. I purchased my car from another Toyota dealership but choose to take my car to Molle due to the level of service they provide. More

The serviceman that waited on me (Joe) was extremily courteous and helpful. He explained in detail everything that had to be done for my 70,000 mile checkup. He even called me to let me know they found courteous and helpful. He explained in detail everything that had to be done for my 70,000 mile checkup. He even called me to let me know they found another filter that needed to be replaced. I am very satisfied with the service at Molle Toyota. I would not take my car any other place for service. I will try to remember to ask for Joe in the future. Joe Russell More