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2,389 Reviews of Molle Toyota - Service Center
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December 22, 2017
Service always top notch. Even though I bought my 2010 Venza at another dealership, Molle treats me like family. I always get the Venza service at Molle. I appreciate the comfo Even though I bought my 2010 Venza at another dealership, Molle treats me like family. I always get the Venza service at Molle. I appreciate the comfortable waiting area, the professionalism of the service staff and have not had any problems with their service work. Nicole took care of me yesterday. Nicole was very knowledgeable about my service needs and after having them check my brakes at 125,000 miles, I decided to have the brakes done right after the service. Thanks Molle. More
by Rob Hallifax
Employees Worked With
Nicole
November 12, 2017
forgot to put oil cap back on engine during oil change. Advisor Don Pelzor was great, tech 3059 forgot to replace the oil cap on engine. Then oil sprayed all over the engine under hood and on garage floor. Advisor Don Pelzor was great, tech 3059 forgot to replace the oil cap on engine. Then oil sprayed all over the engine under hood and on garage floor. The oil change was done on 11/10/17. My wife noticed the smell of oil on Saturday 11/11/17. I found the oil cap missing and laying on top of the engine! More
by jay
Employees Worked With
August 14, 2017
Out of town service While on my trip to Kansas City, I needed a service for my Toyota Corolla. I stopped in without an appt. Super fast. Great service! Thanks to Steve! While on my trip to Kansas City, I needed a service for my Toyota Corolla. I stopped in without an appt. Super fast. Great service! Thanks to Steve! More
by Steve Lasiter
Employees Worked With
Steve Oliver
July 28, 2017
Final Review Took my vehicle in to Molle Toyota Service center on July 26, 2017 for an issue with coolant leaking from the thermostat housing or water pump area. N Took my vehicle in to Molle Toyota Service center on July 26, 2017 for an issue with coolant leaking from the thermostat housing or water pump area. Note, in March of 2015 I had my water pump already replaced by Molle Toyota. I initially worked with my service advisor named Tim Sutherland when dropping off my vehicle on 07-26-17. The next day I was contacted by another service advisor Aric Kasberbaur. Aric advised that a service tech (name unknown) identified my problem as a warped water pump. I advised Aric of when the last time my water pump was replaced and he checked the computer system and verified the service. Upon discussing this issue, Aric agreed that Toyota should cover the pump under warranty but would advise me the next day on the outcome after speaking with his managment team. This morning, 07-28-17, Aric contacted me first thing in the morning and advised my work will be covered under warranty. I was extremely pleased with the prompt communication, customer service and professionalism of Aric, Tim and the Molle Toyota staff. I also appreciate Molle Toyota for standing behind their warranty. At this time I rate this experience and interaction 5 stars! I recommend using Molle Toyota for your Toyota and Scion needs. More
by Tonyh8su
Employees Worked With
Other Employees :
Eric (unknown last name, could be Aric Kasberbaur?), Tim Sutherland
June 13, 2017
Excellent service experience as always I just had my 09 Prius service and as aways I was very please with the service I received. Steve Oliver was excellent and has a lot to do with the fa I just had my 09 Prius service and as aways I was very please with the service I received. Steve Oliver was excellent and has a lot to do with the fact that they will always have my business. Thanks again. Ron Deskin More
by ronald g deskin
Employees Worked With
Steve Oliver
May 22, 2017
Excellent service The undercarriage cover was coming off on one side. I had been in once before and another great serviceperson used some wire-ties to secure it and did The undercarriage cover was coming off on one side. I had been in once before and another great serviceperson used some wire-ties to secure it and didn't charge me anything. A month later though the cover was coming off again. This time Gene White serviced the car and he was able to come up with some oversized screws and washers plus another wire-tie. Hopefully this will solve the issue. I was not charged anything for this either. I really appreciated Gene's willingness to go the extra mile to try to solve the problem. Thanks, Gene! More
by Connie D.
Employees Worked With
May 19, 2017
Excellent service Gene was very helpful Ans gave excellent service. I would definitely recommend!! He was very kind and presented me with a smile and made my morning ev Gene was very helpful Ans gave excellent service. I would definitely recommend!! He was very kind and presented me with a smile and made my morning even better. More
by Simcar13
Employees Worked With
April 28, 2017
Best sales and service departments in town. Our experience at Molle Toyota has been excellent. There sales and service departments are superior to the other Toyota dealerships in town. Highly r Our experience at Molle Toyota has been excellent. There sales and service departments are superior to the other Toyota dealerships in town. Highly recommend them. More
by dkh
April 15, 2017
Very helpful. We are a small business and depend on our vehicles. We had a broken latch and the crew repaired it and more almost immediately. We are very gratef We are a small business and depend on our vehicles. We had a broken latch and the crew repaired it and more almost immediately. We are very grateful for the incredible service we always receive at this dealership. More
by Wendy
Employees Worked With
Chris Allega
March 12, 2017
2 Great Purchases at Molle Toyota Not only have my Toyota experiences, been great, but I have been impressed with Molle's good deals and great service. I have recommended them to lots Not only have my Toyota experiences, been great, but I have been impressed with Molle's good deals and great service. I have recommended them to lots of people now, including my dad after he had horrible experiences at the Toyota dealer's service center in Lee's Summit. More
by Fourthwatch
Employees Worked With
Chris Allega, Jesus Najera, Pete Christensen
