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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 13, 2020

Checked in easily and regular mntn work was done while i waited. Lobby waiting area was convenient. Internet was easy. My only suggestion would be to place tables/chairs outside Dural g COVID-19 More

by tjq_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Molle Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

October 11, 2020

Great customer service by Rick. Service on car need to be more detailed. I would tell any person that I recommend to make sure they look under the hood before they leave. More

by craig_nelsonucla@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. Rest assured we're passing your note to our team for review and appreciate you sharing feedback. We look forward to providing an improved experience on your next visit. Thanks again!

October 11, 2020

Always a pleasant experience when having my car serviced at Molle. Tim is very friendly and knowledgeable. Appreciated the shuttle service to my home in Lees Summit while I waited. More

by SHEPHERDKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Oct 12, 2020 -

Molle Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for this wonderful feedback and have a great day!

October 11, 2020

Excellent customer service by Brandon in the service department. Brandon was polite, professional, friendly and I enjoyed my experience! Thank you very much! I appreciate it! More

by RosaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

October 10, 2020

It's a great service and it's in the frame as I expected. No waiting time. Good explanation on multi-point inspection. The billing is simple to understand. More

by DNGUYE02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Oct 12, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

October 09, 2020

Everything was done and everyone was very helpful. Shuttle service operator, who I have had before, was extremely nice and prompt. The only problem I has was I thought the work was under warranty, b More

by JEFFNESSEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Molle Toyota responded

Thank you for taking the time to write this review! We are pleased to hear that we were able to provide an efficient and overall positive experience. Let us know if you have any questions, we are always happy to help!

October 09, 2020

They were so kind and professional in the collision center- I've had to take cars there before and they do excellent work. I highly recommend them. More

by TJOHNSON196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Kelly, both in Collision Center
Oct 12, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

October 08, 2020

Great service! Easy to schedule! Prompt and on time! I only take my car to Molle for service. I would not trust any one else. More

by DJKJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review!

October 08, 2020

Everything ran smoothly. I checked in and was told what service my car would have that day. I was informed on how long my wait would be. I felt comfortable in the lounge with chairs distanced from each o More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

Oct 08, 2020 -

KL responded

You will see me, again! I trust your service department to take care of my car. I have been a customer at Molle for 22 years. Thank you!

October 08, 2020

Always get good service but the down side is going in for an oil-change with a $29 coupon & going out with a $241 bill! Know that's why so many are reluctant to take their car to the dealer but...was gratef More

by VGRUVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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