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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 17, 2020

I would like to commend Jason Murray. He took the time to explain some things to me when he was busy and I was irritated. I so appreciated his calm and kind responses to my questions. It diffused a frustrati More

by HPETERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your experience. Have a great day!

October 17, 2020

I received fast, courteous service. All of the individuals I interacted with were knowledgeable, friendly, and professional. The work was completed within the time estimate I was quoted. More

by KICE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

October 16, 2020

Excellent service as always. Had to remind the Service Representative to use my coupons that I presented upon my arrival. Had to reprint my bill as a result. More

by JTUBBS117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Molle Toyota responded

Thank you for this great feedback! We apologize we fell short of your expectations and we look forward to providing an improved experience on your next visit. Have a wonderful day!

October 15, 2020

Love the staff and love my truck! Everyone is always very professional and polite! Phil McGann and service staff has always been more than courteous. More

by REDBABY192000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Oct 15, 2020 -

Molle Toyota responded

Thank you for your five star review. The Molle Toyota team is delighted we could serve you so well.

October 15, 2020

Service was great. Work on my car was prompt. Was in and out within an hour. Clerk was kind and helpful. Thank you all for a pleasant experience. More

by kturner39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which one helped me. Rating was 5.
Oct 15, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

October 15, 2020

I was happy with my over all experience. Matt Garcia was great and went above behind to assist with my issues... I’m very happy More

by MAYHEW_ASHLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Oct 15, 2020 -

Molle Toyota responded

We are so glad you had such a positive experience with us at Molle Toyota! We love to hear when one of our team members go the extra mile for their customer. Thank you for your feedback and have a wonderful day!

October 13, 2020

My experience was wonderful! Jason was excellent for the check in and checkout process! He had a wonderful sense of humor that put me right at ease. He even showed me how to use the tire gauge tool to che More

by irene.lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

October 13, 2020

Quick in, quick out. Polite and knowledgeable staff. Easy to make reservation and so forth. Sadly I did not make a note of whom I dealt with, or I'd give more specifics. More

by KCLIBRARYGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

October 13, 2020

I had a car emergency and I was able to get an appointment. I really appreciate the woman who worked with me to find an appointment. The service was great. Kudos to Jason Murray - he was very h More

by Fip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Pelzer
Oct 13, 2020 -

Molle Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 13, 2020

Clear and awesome service. Easy check in and check out. Advisor (Brandon) was specific on the needs of my vehicle. And friendly and polite. I highly recommend. More

by JR_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Molle Toyota responded

We appreciate your wonderful review and are glad to hear that you enjoyed the service you received from us.

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