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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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May 09, 2018

Promote and professional Overall I had a positive experience. They were able to get me in on a moments notice. The service manager was very courteous and knowledgeable. My onl More

by KERRYLKERR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
May 08, 2018

Very friendly service. It’s not complicated to get an appointment. The service people are extremely nice and helpful. I worked with Corrina and she was great. My wait wasn’t More

by blport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina in service., Bob Mathis
Jun 18, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. We're glad your appointment could be scheduled easily and that you enjoyed your visit. Let us know if you have any questions, and we look forward to working with you again in the future! -Justin, Service Director

May 06, 2018

2 highlanders serviced Just expected to get one done. Exceeded my expectations. Chris was very helpful in figuring out what needed to be done. Services were very efficient o More

by TCHUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris A.
Jun 19, 2018 -

Molle Toyota responded

We're glad you were satisfied with your visit and appreciate you taking time to write this review. Let us know if you have additional comments or questions. Thank you for your visit into our dealership, and we look forward to seeing you again soon! -Justin, Service Director

May 06, 2018

Oil change This was 1st dealer provided oil change that came as part of car purchase. Excellent service technician, explained what would be done, which included More

by BAMUELLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Molle Toyota responded

We are glad you were satisfied with your experience at Molle Toyota. Thank you for taking time to write this review. Contact us with any further comments or questions, and come visit us again soon! -Justin, Service Director

May 05, 2018

They made it a pleasure Explained everything that needed to be done and made it very clear. Went over past work and what will be needed on next 5 thousand checkup. More

by NONNIEHAMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
Jun 19, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad everything was explained clearly and that you left feeling satisfied. We look forward to working with you again in the future! -Justin, Service Director

May 05, 2018

Everything was great I trust Molle Toyota to do my service work, without trying to sell me something I don't need . I keep up on the recommended service of my vehicle. Jer More

by bigbrother_almighty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
Jun 19, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience and are glad you trust us with your vehicle. Let us know if you have further comments or questions, and we look forward to seeing you again soon! -Justin, Service Director

May 04, 2018

Cramped One person working on the day I had my first visit with my new vehicle. Waited because the one person was training or working with a 'new' person--I More

by Zee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I worked with the intake guy named Chris, I think...
May 04, 2018

oil change Expensive, always different pricing. I came for oil change, I end up paying for something else. It is the entire Toyota dealerships which i have bee More

by kiddyle02000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corona, Ard
May 04, 2018

Consistently pleased with service. Always helpful, courteous and respectful of my time. Do was especially helpful in explaining the work to be done. Ordered parts needed and let me kn More

by JLAWS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Let us know if you have additional comments or questions, and we look forward to seeing you again soon! -Justin, Service Director

May 04, 2018

Consistently excellent We scheduled a trip at the last minute and they were able to get our car im for routine maintenance on a few hours notice, gpt the car in amd out quic More

by MONTAMORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 19, 2018 -

Molle Toyota responded

We're thrilled to hear you were satisfied with your visit to our dealership. Hearing that we've provided consistently excellent service is the best thing we could hope for! Thank you for taking time to write this review, and come visit us again soon. -Justin, Service Director

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