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2,389 Reviews of Molle Toyota - Service Center
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May 11, 2018
Spring allergy day Thanks Molle for keeping my car in top shape. I was able to have my car serviced quickly while I waited comfortably inside. My day was made better e Thanks Molle for keeping my car in top shape. I was able to have my car serviced quickly while I waited comfortably inside. My day was made better even though that morning I had a terrible reaction to all of those spring allergies outside. I waited comfortably inside and munched on a hospitality sugar donut. You made a bad morning into a good morning. Service was A plus all the way. Thank you! More
by Begee
Verified CustomerEmployees Worked With
Scott Blankenship
May 11, 2018
No loaners, rude staff, no timeline I needed to drop off my car to get repaired, and I’ve always trusted VW locations. I dropped it off on Saturday, but the staff couldn’t give me a day I needed to drop off my car to get repaired, and I’ve always trusted VW locations. I dropped it off on Saturday, but the staff couldn’t give me a day when it would be ready. I called on Wednesday to check on the status. I just got back from out of town. I asked if there was any way to know if the car would be done that day since I was at the airport and needed to figure out how to get to work if it wasn’t ready. Ruth snapped and said “You’re gonna have to give me a minute sweetie.” Yet, I had no answer after quite a while. When she said it probably wouldn’t be done that day, I asked if I could have a loaner because I work. She said “we don’t do that.” Seriously... every other dealer in the country has loaners. Since my car would be in the shop anyway, I tried to schedule my regular service, too. However, that turned out to be an ordeal, too. They asked me for a time and I said that it would be whenever the car would be done. They said I would have to call collision and straighten it out. You’re in the same parking lot. I took the appointment, and hope they actually did the work. I asked at service if there was a loaner, and they said again that they don’t do that, but they can get a renta for me. They called, no rental was available. I ended up having to pay for my own rental after being in the shop for 2 hours. This is ridiculous. I could never be contacted either because they got my name, phone number, and email address wrong (even though all were on my estimate). Sure, my car is fixed, but I will NEVER use Molle again for anything. More
by lib3b
Employees Worked With
Ruth
May 11, 2018
Routine check up Service completed on time- easy access- no problems! Fully explained what was checked and completed. Asked if there were any problems or questions - Service completed on time- easy access- no problems! Fully explained what was checked and completed. Asked if there were any problems or questions - Will be back for next appt. More
by DRGKCMO
Employees Worked With
Corina Ard
May 11, 2018
Top notch scheduling and service! I called while on the road and mentioned that I was 20 minutes out, I was promptly scheduled for an appointment to arrive in 25 minutes even though I I called while on the road and mentioned that I was 20 minutes out, I was promptly scheduled for an appointment to arrive in 25 minutes even though I was not in a hurry! Fantastic! More
by N0WZE
Employees Worked With
May 11, 2018
Great experience I'm really thankful to have the service with Molle Toyota that I do. Always receive really awesome service and the staff rocks. The ones that have hel I'm really thankful to have the service with Molle Toyota that I do. Always receive really awesome service and the staff rocks. The ones that have helped me so far have all been fun to talk to and do a great job. More
by ONLY_SARAH_ELAINE
Employees Worked With
May 10, 2018
My wife's best friends. My wife's Scion has returned to Molle for every suggested service. We purchased the vehicle at Molle and financed it there also. We paid off the loan My wife's Scion has returned to Molle for every suggested service. We purchased the vehicle at Molle and financed it there also. We paid off the loan early and Molle has kept it in wonderful condition. More
by CONRADBETSY
Employees Worked With
Other Employees :
Angela Gillihan, Jordan Darby, Jorge Batz, Bryce Warner
May 10, 2018
great service and friendly staff I went in for an oil change with our having an appt. Was provided great service in a timely manner. It was a great experience altogether I went in for an oil change with our having an appt. Was provided great service in a timely manner. It was a great experience altogether More
by MOGHBELLI
Employees Worked With
May 10, 2018
First time My first time getting my car serviced in KC since moving here. Everything was fantastic. Ease of making an appointment, the advisors greeting me on My first time getting my car serviced in KC since moving here. Everything was fantastic. Ease of making an appointment, the advisors greeting me once I drove in and the prompt service while I waited. Couldn’t ask for a better experience. More
by deanalcoppess
Employees Worked With
May 09, 2018
Great service As always excellent service. No complaints whatsoever. Always satisfied with their work, adaptability with my schedule, and excellent customer waiting As always excellent service. No complaints whatsoever. Always satisfied with their work, adaptability with my schedule, and excellent customer waiting area. Will recommend to other Toyota owners or potential owners. More
by JOYDAN
Employees Worked With
Can’t remember the names but have NEVER had any issues with anyone!
May 09, 2018
Collision Repair Worked with Matt Garcia, he was very informative and easy to work with. The insurance company paying for the repairs on my vehicle were being difficul Worked with Matt Garcia, he was very informative and easy to work with. The insurance company paying for the repairs on my vehicle were being difficult but Matt took care of everything and made sure all of my requests and needs were met! Great service, by great folks! This is why I brought my FJ Cruiser all the way from Joplin MO for repairs! Thanks everyone! More
by MICHAELBARNES710
Employees Worked With
Matt Garcia
