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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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May 25, 2018

Mille Toyota is the BEST! We purchased our Car in September and Ed was amazing he made the process painless and provided excellent service. When setting up my service appointme More

by TIFFASINOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Davis, Tim Sutherland, Ed Garvin
Jun 05, 2018 -

Molle Toyota responded

We are thrilled to hear about your past experiences with Molle Toyota. We strive to make each visit for the customer as easy and painless as possible. Thank you for the review, and we look forward to doing business with you in the future! -Justin, Service Director

May 25, 2018

Love Mollie Toyota! We have purchased four cars from Molle and have always received great service. Jordan did a great job getting me a loaner car recently while my Highla More

by lenglish517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 05, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Come visit us again soon! -Justin, Service Director

May 25, 2018

Took car in for A/C charging Great service. Took about the time they said it would. Service was very nice and walked me to my car. He apologized for not having the car wash servic More

by PMMERLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Molle Toyota responded

Thank you for taking the time to share your positive feedback with us. We are happy to hear about the great service as well as your overall experience. Come visit us again soon! -Justin, Service Director

May 25, 2018

Timely , thorough and AWESOME! I had Gene as an adviser and he reviewed with me everything I needed for servicing my over 100,000 mile PRIUS. He was so thorough as he explained the More

by BARBEE.FETCHENHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience with us. We are thrilled to hear you keep coming back to Molle! Let us know if you have additional comments or questions, and we look forward to serving you for many years to come. -Justin, Service Director

May 24, 2018

Bip, bam, boom! In and out in less than an hour. I needed an oil change and had just gotten an email, stating that I had a free one. So I made an appointment and hoped it wouldn't take more than 2 ho More

by SWEEPMO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. At Molle, 100% customer satisfaction is our goal, so we're glad you had a great experience. Come visit us again soon! -Justin, Service Director

May 24, 2018

20 years Been using Molle for at least 20 years through many Toyota’s. There’s a reason I return — friendliness and thoroughness. But what happened to the comp More

by JOHNETTE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 24, 2018

AC & brake service In for freon recharge, they did service then determined compressor was bad, so AC still didn't work, so they did not charge me after they did the work More

by JEFFSONLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jun 05, 2018 -

Molle Toyota responded

We are happy to hear you got the help you needed at our dealership. Contact us with any further comments or questions. We look forward to seeing you again soon! -Justin, Service Director

May 24, 2018

Tire inspection Very helpful and explained what was needed and pricing and also availability. I plan on returning for any future service needs that our cars will n More

by TBSUMMERS65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
Jun 05, 2018 -

Molle Toyota responded

We appreciate you taking time to share your experience with us and are happy the dealership was helpful. Whether its servicing or sales, we look forward to working with you again in the future! -Justin, Service Director

May 24, 2018

Waiting room needs updating The furniture in the waiting room smelled and was stained. They should consider an update. The service experience with the advisor and the quality of More

by kevinjeffries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
May 24, 2018

Service was done timely. Tim Sutherland was very nice! Molle has always serviced my Avolan and continue to do a good job. Molle has a nice waiting area! More

by PAM.LARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jun 05, 2018 -

Molle Toyota responded

Thank you for taking the time to write this review and allowing us to continue servicing your Avalon! Don't hesitate to contact us with additional comments or questions. We look forward to seeing you again in the future! -Justin, Service Director

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