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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 24, 2020

As usual, I got really good service yesterday. I arranged my appointment so Don Pelzer would be there because he's always so helpful. He explained what was done, what might need work in the future More

by Fip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

October 24, 2020

Even with an appointment, it took over 2 hours to get an oil change. No other work was done. No progress report during the 2+ hours More

by MLMCWHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember service rep name
Nov 02, 2020 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize for the inconvenience and we look forward to providing an improved experience on your next visit. Best wishes.

October 24, 2020

Branden made the process of checkin & out, easy and well informed. Although things were backed up upon arrival, there was additional waiting room space available.( Note to management: a friendly knowledgabl More

by ARYNROTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

October 23, 2020

I always get in on time. The agent advises me of the work to be done and the cost and the time involved. This is always accurate. Can't ask for more. More

by LKYAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Davis
Oct 30, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 22, 2020

good work, and timely, but sometimes pricey. why twenty five words words words, words words words words words, words words words words words, words words. More

by SANRENEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 21, 2020

My appointment was very pleasant and left me with the feeling once again, that I had chosen the best place to take care of my beloved RAVIV Ltd. The service agent who met me and saw me through my time t More

by PUREHEARTLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We sincerely thank you for your business and we look forward to seeing you again soon!

October 21, 2020

Great greeting and immediate attention to my needs. A couple of questions I had were gladly addressed by Don. A pleasant and quick service appointment. More

by JEBUCK44
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

October 20, 2020

Been using them for 10 years and I Wouldn’t go anywhere else for service now and will buy a Toyota again when I need to replace because of their service. They’re always friendly, helpful and NOT condescend More

by PWWAJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Oct 21, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

October 17, 2020

Jason was extremely friendly and helpful. He quoted that it might take an hour but I was out in 30 minutes. The waiting area was comfortable and clean. I recommend Molle Toyota for all of your Toyota needs More

by JDWILK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Molle Toyota responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

October 17, 2020

Kelly in the collision center was AMAZING to work with! Extremely informative and helpful- friendly and patient! Made the whole process better! Would highly reccomend!! More

by JMANGI83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 19, 2020 -

Molle Toyota responded

We are happy to hear Kelly was able to make your time here with us such a positive one! Thank you so much for sharing your experience. We really appreciate the great feedback! Have a wonderful day!

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