Back

Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

Sort by
May 28, 2018

Inspection Don helped me get a Missouri state inspection on my Avalon. I left it with him and took the complementary shuttle home. It was very convenient. More

by mchapman2289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

We are happy to hear that your trip to our dealership was beneficial and convenient. Don't hesitate to contact us with additional comments or questions. We look forward to serving you for many years to come! -Justin, Service Director

May 27, 2018

Money was stolen from my car. I informed the tech money was taken from my coin holder but nobody has contacted me. Granted a very small amount but the principal remains: I have los More

by JOE.MACCABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Pelzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2018

A+ all around The best integrity I’ve seen. I’m always told it’ll be one hour and it’s true to that. Good at explaining everything to you and making sure you have a More

by MizChristy2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. Please let us know if you have any additional comments or questions, and come visit us again soon! -Justin, Service Director

May 27, 2018

Superfast They did a great job as always. I was there last appointment of the day and they were ready for me. Always friendly. They seem really organized. More

by TRAVELAGOGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

Thank you for sharing this great review about our dealership! Whether it's the first or last appointment, Molle Toyota strives towards 100% customer satisfaction. Your review is appreciated, and we look forward to working with you in the future. -Justin, Service Director

May 26, 2018

Quick and accommodating The service center is always very helpful and accommodating. They took the time to get me in for a last minute oil change and tire rotation before a t More

by LORENBMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Darby
Jun 05, 2018 -

Molle Toyota responded

Thank you for taking time to share your positive feedback with us. We are pleased to hear the service center was helpful and accommodating. Let us know if you have any further comments, and please come visit us again soon! -Justin, Service Director

May 26, 2018

Lacking communication My estimated repair time was 3 days for some minor body work. On day 4, I called to check the status. Someone was to call me with an update later that More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica and Ruth in the Collision Center
May 26, 2018

Service As always Don met me with a smile and interest in what I wanted done to my car. Then he made sure all of it was done. That’s with good service is all More

by adjustbyhand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gannon, David Marshall
Jun 05, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us and are glad the staff was able to provide quality service. We look forward to serving you for many years to come! -Justin, Service Director

May 26, 2018

Time is Valuable I had an appointment at 10am for 12-month service. My truck was not pulled into a bay until 10:30 and was completed at 11:09. When I asked why have More

by chiefsfan1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Gavin
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Got the job done My toyota care appointment was easy to make and they got my car in and out in a timely manner. I wish There was still an exterior wash at service appo More

by HappyCamper1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby, Jorge Batz
Jun 05, 2018 -

Molle Toyota responded

Thank you for sharing your experience with us! We are happy to hear everything was completed in a timely manner. Come visit us again soon! -Justin, Service Director

May 25, 2018

Checkup Reset the clock, secured the steering column, checked the tire wear and topped the fluids to prepare for a trip. It was all done efficiently and I am More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Batz
Jun 05, 2018 -

Molle Toyota responded

Thank you for sharing this positive review! We are thrilled to hear about your service experience. Let us know if you have any remaining questions, and we look forward to seeing you in the future. -Justin, Service Director

...
209
...