2,389 Reviews of Molle Toyota - Service Center
Inspection Don helped me get a Missouri state inspection on my Avalon. I left it with him and took the complementary shuttle home. It was very convenient. Don helped me get a Missouri state inspection on my Avalon. I left it with him and took the complementary shuttle home. It was very convenient. More
Money was stolen from my car. I informed the tech money was taken from my coin holder but nobody has contacted me. Granted a very small amount but the principal remains: I have los I informed the tech money was taken from my coin holder but nobody has contacted me. Granted a very small amount but the principal remains: I have lost trust with Molle. Bought two cars there with great satisfaction;; however never again. Not one word from the dealership. Very sad. More
A+ all around The best integrity I’ve seen. I’m always told it’ll be one hour and it’s true to that. Good at explaining everything to you and making sure you have a The best integrity I’ve seen. I’m always told it’ll be one hour and it’s true to that. Good at explaining everything to you and making sure you have a good understanding. More
Superfast They did a great job as always. I was there last appointment of the day and they were ready for me. Always friendly. They seem really organized. They did a great job as always. I was there last appointment of the day and they were ready for me. Always friendly. They seem really organized. More
Quick and accommodating The service center is always very helpful and accommodating. They took the time to get me in for a last minute oil change and tire rotation before a t The service center is always very helpful and accommodating. They took the time to get me in for a last minute oil change and tire rotation before a trip out of town. It was 40 minutes until close and they worked me in quickly and kindly... More
Lacking communication My estimated repair time was 3 days for some minor body work. On day 4, I called to check the status. Someone was to call me with an update later that My estimated repair time was 3 days for some minor body work. On day 4, I called to check the status. Someone was to call me with an update later that day but never did. On day 5, I called again and was told there was a problem with the paint bay and there was no way to predict when my car would be ready. I was finally notified on day 6 that I could pick up my car. The work itself was fairly satisfactory with one area still needing attention. Not the experience I am used to at Molle. I would possibly recommend this service center. Not a definite ‘yes’ or ‘no.’ More
Service As always Don met me with a smile and interest in what I wanted done to my car. Then he made sure all of it was done. That’s with good service is all As always Don met me with a smile and interest in what I wanted done to my car. Then he made sure all of it was done. That’s with good service is all about. More
Time is Valuable I had an appointment at 10am for 12-month service. My truck was not pulled into a bay until 10:30 and was completed at 11:09. When I asked why have I had an appointment at 10am for 12-month service. My truck was not pulled into a bay until 10:30 and was completed at 11:09. When I asked why have an appointment, I was told they were “running behind” and equated their dealership to a doctors office. Apparently my time is not valued enough to let me know, up front, they are running behind and let me choose to stay or leave. In addition, car washes are no longer available which begs the question: what value add is Molle providing? More
Got the job done My toyota care appointment was easy to make and they got my car in and out in a timely manner. I wish There was still an exterior wash at service appo My toyota care appointment was easy to make and they got my car in and out in a timely manner. I wish There was still an exterior wash at service appointments though. More
Checkup Reset the clock, secured the steering column, checked the tire wear and topped the fluids to prepare for a trip. It was all done efficiently and I am Reset the clock, secured the steering column, checked the tire wear and topped the fluids to prepare for a trip. It was all done efficiently and I am better prepared to make a long trip alone. Thanks More