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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 01, 2018

Awesome Molle Toyota performs excellent service work. They take extra care of the customer and provide a great value for the services performed. In short, the More

by MSAS98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina Ard
Jun 04, 2018 -

Molle Toyota responded

Hearing that we "perform excellent service work" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Molle Toyota, and we look forward to working with you again in the future. -Justin, Service Director

June 01, 2018

Repeat customer I appreciate the friendliness and helpfulness from phone call to drive away. I especially like working with Gene and Don. Your shuttle service is effi More

by BEVPARKHURST
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

Thank you for taking the time to share your positive feedback with us. Our goal is 100% customer satisfaction, so we are thrilled to hear about your experience from phone call to drive away! Don't hesitate to contact us with additional comments or questions, and we look forward to working with you again. -Justin, Service Director

May 31, 2018

Friendly and courteous, Overall have preferred this service center and dealer over the one closer to us, just a better experience! Very helpful and knowledgeable . An excelle More

by Laura1st
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sutherland
Jun 04, 2018 -

Molle Toyota responded

Thank you for taking the time to write about your personal experience. The feedback is greatly appreciated! At Molle Toyota, we will continue to be as helpful and knowledgeable as possible. Let us know if you have any remaining comments or questions, and please come visit us again soon! -Justin, Service Director

May 31, 2018

10,000 mile service Appreciated reminder call that service was due. Easy to make appt. Given time estimate and informed they were running about 15 min. behind. Told servi More

by PJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylin Rainwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Blankenship
Jun 04, 2018 -

Molle Toyota responded

Thank you so much for sharing your recent experience with Molle Toyota. We will continue to strive for 100% customer satisfaction. That being said, we look forward to working with you again in the future. Let us know if you have any additional comments! -Justin, Service Director

May 31, 2018

Car is back to normal. As usual I was treated great by one and all in your service department. I especially enjoyed working with Don. He communicated effectively during the More

by Bill Bone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

Thank you for sharing this great review about our dealership. Hearing that you were treated great by one and all of our service department is the best experience we could hope for! We look forward to working with you again in the future. Respectfully, -Justin, Service Director

May 31, 2018

Six Month Serv Service was an excellent experience. Staff was friendly and professional. I was told it would be about 45 minutes and it was done in less time. More

by KICE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

We are happy to hear that you got exactly what you wanted out of your servicing experience at Molle. Don't hesitate to contact the dealership with additional comments or questions. Thank you, and we look forward to serving you for many years to come! -Justin, Service Director

May 31, 2018

Install replacement handle Don't wash serviced cars any longer. Took over an hour to do work. The Lunch hour may have delayed job. Appreciate getting work done More

by PREACHAPHARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Gillihan
May 30, 2018

The staff is professional, kind and respect time They always give me the information I need to take care of my car; and also the wait time for service is minimal; All the staff I’ve worked with are p More

by vivensn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Molle Toyota responded

Thank you for taking the time to share your review about our dealership. We are pleased to hear that staff is both professional and friendly and are looking forward to seeing you again soon! -Justin, Service Director

May 30, 2018

Gets service completed when they estimate Comfortable waiting room. Would like to see some free cold water. There was an area on the couch that smelled like urine. Restrooms were clean More

by BHUPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

Great service I really like getting my maintenance done at Molle Toyota. Fast, efficient, and I know that things will be done right. Also there is a very nice place More

by BRYANSCHMIEDELER
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2018 -

Molle Toyota responded

Thank you for sharing this great review about our dealership! We are pleased to hear you are both happy and comfortable with our dealership. Come visit us again soon! -Justin, Service Director

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