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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 03, 2018

Very positive Staff was courteous and professional. The oil change and inspections were done quickly and provided me with information that I can use to keep the car More

by GLEVER1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Allega
Jun 04, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. Our goal is 100% customer satisfaction, so we are pleased to know that your oil change and inspections were done quickly. Don't hesitate to contact us if you have any additional comments or questions. -Justin, Service Director

June 03, 2018

Outstanding Service My service advisor, James Allega, was very good service person. He was friendly, courteous, and efficient. He ensured the service on my car was ver More

by KCSUEJAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylin Rainwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Allegany Service Advisor - West Entrance
Jun 04, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Glad to hear you were satisfied with the customer service and overall experience. Please don't hesitate to reach out with any further comments or questions! Respectfully, Justin, Service Director

June 02, 2018

A lot is related to your service contacts Quick, efficient, pricing was fair enough...sorry to lose the free car wash, though. Right as I drove in 2 servicemen walked away from their stations More

by MARILYN.SCHAEFFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Davis, Jorge Batz
Jun 04, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us! Our hope is to provide customers with 100% satisfaction, so we are pleased to hear Jorge offered assistance and additional guidance. Thank you for your feedback, and visit us again soon! -Justin, Service Director

June 02, 2018

Mr Lewis Great service. Timely and excellent explanation of services required. Jordan was great. He took great care of us. We will definitely be back to Molle More

by carlos.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 04, 2018 -

Molle Toyota responded

Thank you for taking the time to share your positive feedback with us. We are thrilled you enjoyed your service experience with Molle and look forward to serving you for many years to come! -Justin, Service Director

June 02, 2018

Tire Order I ordered a new tire at 07:42 am for a 2016 Prius that had a damaged sidewall and was not driveable—-the Prius came from the factory without a spare. More

by chiefsfan1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Kelley, Tim Sutherland
June 01, 2018

First rate service and very friendly people I have been going to Molle Toyota for several years. The first thing they ever did for me was to replace a recalled part that another dealership had More

by Fip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrine? Something like that. I don't know her last name
Jun 04, 2018 -

Molle Toyota responded

We greatly appreciate hearing about your recent experience with us. Our goal has always been 100% customer satisfaction, so we're always working very hard to achieve that goal. Thank you for visiting us these past several years, and we look forward to serving you again in the future! -Justin, Service Director

June 01, 2018

Customer Service The customer service rep noticed a problem w/ one of my tires. It had developed a bubble on the side, possibly from hitting s pothole. He got the ne More

by LLEVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name in Service Dept.
Jun 04, 2018 -

Molle Toyota responded

We are happy to hear that you got exactly what you needed when visiting Molle Toyota. Thank you very much for taking the time to write about your experience. We look forward to serving you for many years to come! Respectfully, -Justin, Service Director

June 01, 2018

Nice staff, timely Molle service department always does a nice job. The scheduler on the phone is very helpful and polite and so is everybody else. Very efficient. More

by Juliecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 04, 2018 -

Molle Toyota responded

We are happy to hear that the individuals working at Molle are helpful and polite. We strive for 100% customer satisfaction, and it sounds like we achieved that goal with you! Thank you again, and let us know if you have any further comments or questions. -Justin, Service Director

June 01, 2018

Salvatore palermo Great service keeps my car in tip-top shape.the tech's are very nice and let you know if anything has to be done other than the routine servic More

by SALSHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
Jun 04, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. Our goal is 100% customer satisfaction, so we are pleased to hear about your positive experience with Molle. If you have additional comments or questions, do not hesitate to contact us! -Justin, Service Director

June 01, 2018

The dealer did all they could, and did it well I was having trouble with the entune suite on my '18 Camry SE, and took it in to have it resolved. The shop reloaded everything in, and I can use the More

by DAMNCOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Batz
Jun 04, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience with Molle Toyota. We are happy to hear the entune suite issues have been resolved. Please contact us with any additional comments or questions. Respectfully, Justin, Service Director

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