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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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June 20, 2018

5000mile checkup Dealer contacted within week of due inspection. Service dept gave requested service time. Service personnel cordial and efficient. Out in short tim More

by JHERNANDEZ31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. We're thrilled the wait was short, and the staff was cordial and efficient. Let us know if you have any other comments or questions. Thank you for choosing Molle Toyota, and we look forward to working with you again in the future! -Justin, Service Director

June 19, 2018

Initially long wait was not greeted when arrived with car - stood by two desks and finally one lady said “stand by your car we’ll get to you when we can”. This was not More

by Ames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
June 19, 2018

Service It was obviously very busy this Monday morning but everyone was working very hard and everyone was friendly. I am always pleased with the service at M More

by MOGuigs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blakenship
Jul 11, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us. It is fantastic hearing you're always pleased with the service at Molle Toyota! Although we can be very busy, our staff always aims to be as friendly and efficient as possible to all customers. Let us know if you have any questions, and we look forward to working with you again in the future. -Justin, Service Director

June 19, 2018

Great service. Quality work. I bring both my vehicles here to get serviced; Highlander and Corolla. Very happy with the service and the option to be shuttled; a nice convenience. More

by christophercole77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 11, 2018 -

Molle Toyota responded

We appreciate you taking time to share your recent experience with us. We're happy you're comfortable and satisfied with the service on both vehicles and glad you find the shuttle convenient. Thank you for choosing Molle Toyota, and we look forward to serving you for many years to come! -Justin, Service Director

June 19, 2018

Done the warranty work in record time Service advisor had to order part. When part came in he got me in the next day even thought the work schedule was full No other comments More

by stevestew58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 17, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. We're glad the service could be completed the next day! Let us know if you have any questions, and we hope to see you again soon. -Justin, Service Director

June 19, 2018

Consistently Good Service I have taken my 2010 Prius in for service for 8 years and service is always consistently good to great....They use to wash car and they haven’t done t More

by TMLMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Molle Toyota responded

Thank you for taking time to write this review and for continuing to visit Molle Toyota. We're glad you're always given good service and hope you always leave satisfied. We appreciate your business and look forward to serving you for many years to come! -Justin, Service Director

June 19, 2018

June specials They did oil change and tires rotation that was supposed to be 54.99 with special offers. End up paying 120.00 dlrs with the coupon.. Glad that i ha More

by Nothappyguy000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Tim Sutherland
June 19, 2018

Car maintenance— a necessary evil. I go to this dealership because I trust them to work on my car, and that is most important. But the experience is less than pleasant. Old uncomforta More

by BETTY.WOOLFORD43@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Excellent service Friendly and efficient service. Would highly recommend to anyone. The wait was shorter than expected and they had snacks and coffee while I waited. Th More

by LIZZYIMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Darby, Tim Sutherland, Jorge Batz, Bryce Warner
Jul 11, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. Your recommendation means a lot to us! We're happy to hear you were comfortable and satisfied throughout your visit and glad the staff provided friendly and efficient service. Let us know if you have any questions, and come visit us again soon! -Justin, Service Director

June 19, 2018

Staff The Molle Toyota staff is very friendly, competent and professional. They explain what work is necessary and answer my various questions. It is a plea More

by MLCARVER2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aric Kasberbaur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Witt, Angela Gillihan, Jordan Darby
Jul 17, 2018 -

Molle Toyota responded

Thank you for taking time to write this review about our dealership. We're thrilled the staff was friendly, competent and professional throughout your visit. Let us know if you have any questions, and we look forward to seeing you again soon! -Justin, Service Director

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