Back

Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

Sort by
June 24, 2018

Excellent service The service employee who worked with me was exceedingly helpful and patient. In addition to my problems with a damaged tire, I had a number of questio More

by JUDYCORNES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Molle Toyota responded

Thank you for writing this review about our dealership. It is fantastic to hear Don could help throughout your visit! Let us know if you have any further questions, and come visit us again soon. -Justin, Service Director

June 24, 2018

Good but very slow service The work done was great but service was a bit rude when checking in on completion and took way longer than expected. It took twice as long as original More

by JOSEPHPALCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Gillihan
Jun 25, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us and are glad the work done to your vehicle was great. At Molle Toyota, our goal is 100% customer satisfaction, so we apologize for the slow service and short responses you encountered during your visit. We will do whatever it takes to ensure customers leave feeling confident, comfortable, and satisfied with the service and dealership as a whole. That being said, we hope to rectify that past experience upon your next visit. Don't hesitate to contact us with additional comments or questions, and we hope to see you again in the future! -Justin, Service Director

June 24, 2018

Great service! As a woman who admittedly knows close to nothing about cars, people attempt to sell me things I don’t really need every time at get my car serviced. N More

by taylorfagan93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Molle Toyota responded

Thank you for sharing your positive experience with us. We're glad you felt comfortable and pleased during your visit to Molle Toyota. Don't forget to look on our website for current service coupons! We appreciate your business and look forward to serving you for many years to come. -Justin, Service Director

June 24, 2018

Tune up Sean was very knowledgeable and helpful. We appreciate the donuts, not a small touch. I wish owning a car was cheaper. Blah, blah, blah, blah More

by GOKEV12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review and are glad to have been helpful throughout your visit. Thank you for choosing Molle Toyota, and we hope to see you again soon. -Justin, Service Director

June 24, 2018

Great service The gentleman who helped me was very nice and friendly. Had tires rotated and was done in the time frame he said it would take More

by FRANMCCAULEY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Molle Toyota responded

I'm glad the employees were friendly and the tire rotation was completed as scheduled. We aim to provide each customer with useful information and satisfactory visits into our dealership. We look forward to seeing you again soon! -Justin, Service Director

June 23, 2018

Oil change Quick n courteous. Treated me respectfully. Clean break room. No high pressure up sales attempts. Got me checked in. Mentioned my brakes. All n all I’ More

by JAMES223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Molle Toyota responded

We appreciate you sharing your positive feedback with us. We are glad you felt comfortable and satisfied at our dealership. Come visit us again soon! -Justin, Service Director

June 23, 2018

Great Service The service staff were very helpful and pleasant. My service needs were fully explained. The waiting area was comfortable and clean. Overall, it was a More

by arnoldsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 25, 2018 -

Molle Toyota responded

We are thrilled to hear you had a pleasant experience and appreciate you taking time to write this review. The service staff is always able to answer questions, so don't hesitate in the future. We look forward to seeing you again soon! -Justin, Service Director

June 22, 2018

Always stellar service Don and the rest of the team were great. They are friendly, helpful and always willing to explain each piece of the service provided every time I have More

by KARAANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Molle Toyota responded

This review means a lot to us. It is fantastic to hear the service team was attentive and helpful throughout your visit. Thank you for visiting Molle Toyota, and come visit us again soon! -Justin, Service Director

June 22, 2018

Accommodating courteous honest I came in at the last minute with a flat tire and they were packed the service center was packed. Then I Donely accommodated me they did it quickly an More

by KATHRYNBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 26, 2018 -

Molle Toyota responded

Sorry to hear about the unfortunate flat tire. However, we're glad you felt comfortable and welcomed during your visit to Molle Toyota. Let us know if you run into any problems or have additional questions, and come see us again soon! -Justin, Service Director

June 22, 2018

Brought my car in for service. The service was fast. I was in and out under 2 hours. The only thing I would do is update the service waiting area. Maybe put a movie on have more foo More

by SABRAMS864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jun 25, 2018 -

Molle Toyota responded

We appreciate this review and your ideas. We're glad we could provide fast and efficient service during your visit. Thank you for choosing Molle Toyota, and we look forward to working with you again in the future. -Justin, Service Director

...
199
...