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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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July 03, 2018

Molle provides good service. The service at Molle is very good. But I am starting to notice that it is taking longer to complete. I am happy with the work that is done, but they n More

by ERINANDKIRK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylin Rainwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Molle Toyota responded

We appreciate hearing your feedback and are thrilled you're happy with the work that has been completed. At Molle Toyota, we always try to be as quick and efficient as possible and are constantly looking to improve. Let us know if you have additional comments or questions, and we hope you visit us again in the future! -Justin, Service Director

July 03, 2018

Super fast I was expecting to wait much longer than I did. Everyone was pleasant and helpful too. Took time to answer questions. Thanks Molle. I'll be back. More

by CARMEN.LETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Stapp
Jul 09, 2018 -

Molle Toyota responded

Thank you for taking time to share your recent experience with us. We're thrilled to hear the wait was short and our staff was pleasant during your visit. Let us know if you have any questions, and we look forward to seeing you again soon! -Justin, Service Director

July 01, 2018

Check Great service. I had the same service guy before and he was great. He always explains the work that was done and what needs to be done st the next vis More

by DPENOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the service guys name
Jul 02, 2018 -

Molle Toyota responded

It's great to hear we provided beneficial information during your trip. We appreciate this review and your visits into Molle Toyota. Let us know if you have any questions, and we look forward to seeing you at your next visit! -Justin, Service Director

July 01, 2018

Excellent Service The service staff is professional and very timely. They took the extra time to rub out some paint scuffs and even pulled my car in the garage when fin More

by AMY.VANDENBRUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jul 02, 2018 -

Molle Toyota responded

This review means a lot to us! Our hope is to always be professional and timely, leaving the customer satisfied with Molle Toyota and its employees. Whether it's vehicle purchases, tire rotations or anything in between, we hope to serve you again in the future! -Justin, Service Director

July 01, 2018

Smooth transition to maintenance Scheduled appt for routine maintenance at 40k miles. Came in late afternoon and car was finished with in 2 hours. Jordan called me and I came byvtobge More

by JPVANEECKHOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jul 02, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad there were no issues or complaints, and you left feeling satisfied. Let us know if you have any questions, and we look forward to seeing you again in the future. -Justin, Service Director

July 01, 2018

Excellent service Very considerate service personnel. I appreciated the attention to detail and the explanations given without asking. A very pleasant experience, which More

by DOCSEE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
First name was Scott, in service
Jul 02, 2018 -

Molle Toyota responded

Thank you for sharing your positive feedback with us. This review means a lot. Hearing that you had a personalized and friendly experience is the best thing we could hope for! Contact us if you have any problems, and we'll be more than happy to answer any questions you might have. We look forward to working with you again in the future! -Justin, Service Director

July 01, 2018

Quality work is their commitment. Had to have a major repair with my Matrix. Due to the efforts of Gene White and the mechanic involved the repair was completed timely and successfully More

by MTJ316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic involved. I believe name is Bone.
Jul 02, 2018 -

Molle Toyota responded

Hearing that you can always count on the Molle Team is fantastic! Thank you for taking time to share this experience with us. We're thrilled Gene and the service team repaired your vehicle in a timely manner. We hope to see you again soon! -Justin, Service Director

June 30, 2018

MO Vehicle Inspection Dealership performed vehicle inspection, evaluated a steering concern we had, and did a great job letting us know what was happening and the estimated More

by L3EE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 02, 2018 -

Molle Toyota responded

Thank you for writing this review. We're glad we addressed and fixed your vehicle concerns while keeping you updated throughout the process. Contact us with any comments or questions, and we look forward to seeing you again in the future! -Justin, Service Director

June 30, 2018

Car was serviced on time and quickly. Good service done on time. Tim was friendly and helpful, explaining work to be done status of items needing to be done soon to keep my car in top sha More

by Eric H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 02, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review about our dealership. We're thrilled Tim and the service team were friendly, helpful, and efficient during your visit. Thank you for choosing Molle Toyota, and we look forward to working with you again in the future. -Justin, Service Director

June 30, 2018

My experience with having my concern examined I took my Prius to the service center because a. Beep was going off as I drive. It scared me , so I dropped it off Wed night after closing time. The More

by mmccoy9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Davis
Jul 02, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. We are thankful the service team could inspect your Prius first thing in the morning and that there were no problems. Better to be safe than sorry, so let us know if you have any questions! Thank you for choosing Molle Toyota, and we hope to serve your vehicle for many years to come. -Justin, Service Director

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