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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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July 06, 2018

Fantastic! I'm always pleased with Molle's service group. I've been going here for years. It's also nice to see the same service people helping me. More

by JBURM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Darby
Jul 10, 2018 -

Molle Toyota responded

We're glad to hear you're always pleased with our service group and appreciate you taking time to write this review. Your years of visiting us are greatly appreciated, and we look forward to seeing you again in the future! -Justin, Service Director

July 06, 2018

Always outstanding service We left another Toyota dealership years ago for Molle, and it was because of Molle’s great people up front and great people out back in the maintenanc More

by JODELLEBURWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Molle Toyota responded

Thank you for sharing your positive feedback with us about our dealership. Your recommendation means a lot, and it is fantastic to hear you constantly receive courteous and respectful treatment during your visits. We appreciate your years of business with Molle Toyota and look forward to serving you for many years to come! -Justin, Service Director

July 05, 2018

The service dept personnel was informative,friendly, and pro The service dept has always been friendly and informative. They have always treated me with respect and i would not consider taking my vechicle any wh More

by GINASTOMPKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. At Molle Toyota, we always try to be friendly and informative to all customers while still being thorough and timely when working with any vehicle. Your recommendation means a lot to us, and we hope to see you again in the future! -Justin, Service Director

July 05, 2018

great service the service was great. they did what they said needed to be done. they did not try to sell me something that i did not need. More

by TERRYWALKER2400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad the service to your vehicle was great and you left feeling satisfied. Contact us if you have additional comments or questions, and come visit us again soon! -Justin, Service Director

July 04, 2018

Another great service appointment Fast, friendly and consistently excellent. What more can you expect? Great dealership in every way. Will be back and I always recommend Molle Toyota More

by Test123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Molle Toyota responded

We appreciate hearing about your recent experience with us and are thrilled you're constantly receiving excellent service. Let us know if you have any additional comments or questions. Your recommendation means a lot to us, and we hope to see you again soon! -Justin, Service Director

July 04, 2018

Great service The service department does a great job of getting you in, listening to your needs setting expectations and meeting them. The friendly ride to my off More

by DONT2659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 10, 2018 -

Molle Toyota responded

Your recommendation means a lot to us, so we appreciate you taking time to write this review. We always aim to go above and beyond the expectations of our customers, and it sounds like we did that with you! We're glad the service to your vehicle didn't keep you from work and hope you come see us again soon! -Justin, Service Director

July 04, 2018

Ruined tire replaced in a jiffy with a deduction in price du Following a bounce off a curb which ruined my front driver's side tire, I was pleased to find that a portion of the new tire would be discounted. I ha More

by CAROLCOWLES63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Batz
Jul 10, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. We're sorry to hear about the ruined tire but are happy knowing your service was quick and thorough. Come see us again if you encounter any other problems. Thank you for choosing Molle Toyota, and we look forward to working with you again in the future. -Justin, Service Director

July 03, 2018

Service appointment Very nice service rep, quick, good job.Don Pelzer is such a friendly service staff employee. He is a real pleasure to work with and quite efficient. D More

by dthrumc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're happy Don could assist you throughout your visit and provide you with a quick, good job. Let us know if you have any questions, and we look forward to seeing you again soon! -Justin, Service Director

July 03, 2018

Maintenance As always very professional and courteous. I arrive a few minutes early for my appointment but they got me and out in under an hour. I am now ready fo More

by TTHOMAS30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Foster Jr
Jul 09, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review about Molle Toyota. Hearing that our staff was professional and courteous throughout your visit is the best thing we could hope for! We're glad we could help you get ready for the road again and look forward to working with you again in the future. -Justin, Service Director

July 03, 2018

Easy and efficient. Didn't have appointment but the service department worked me in. This saved me another long drive next month when oil change and tire rotation would More

by BARBIEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Batz, Roy Nketani
Jul 09, 2018 -

Molle Toyota responded

Thank you for taking time to share your recent experience with us. We're glad the service department was so accommodating and could help you in avoiding that long drive next month! We appreciate you choosing Molle Toyota and look forward to working with you again in the future. -Justin, Service Director

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