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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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July 08, 2018

Awesome!! I had a great experience with the collision center at Molle. They were very respectful and gave me timely updates. When I asked them if a part was put More

by ELLENB201294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Angelica
Jul 10, 2018 -

Molle Toyota responded

We're glad to hear you had a great experience! Thank you for taking time to write this review. We always aim to be as respectful and helpful as possible to all customers, so we're thrilled you're satisfied with Molle Toyota. Let us know if you have any other questions, and we look forward to seeing you again soon. -Justin, Service Director

July 08, 2018

Very satisfied only waited 45 minutes to get service done Tim explained in detail what specifically needed to be done with my vehicle was on a budget and could only spend a certain amount for repairs. More

by MRGNJEAN429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 10, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad Tim was respectful and helpful to you during your time at Molle Toyota. Let us know if you have any questions, and we look forward to working with you again in the future. -Justin, Service Director

July 08, 2018

Toyota maintenance visit I thought it was great. The work was well explained, and done in a timely fashion. And I appreciated the tv playing World Cup soccer & the doughnut! More

by RUNCIBLEOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa ? Made the apot
Jul 10, 2018 -

Molle Toyota responded

We appreciate you sharing your recent experience with us and are glad your overall experience at Molle Toyota was great! Our aim is to be as quick and efficient as possible, so we're happy you were satisfied. Don't forget to check our July specials, and we look forward to seeing you again soon! -Justin, Service Director

July 08, 2018

Oil change Brought my Toyota Prius in for an oil change and got out quickly. It would be nice to have the car washed as an option. More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're happy you received quick and efficient service during your visit to Molle Toyota. Let us know if you have any questions, and come visit us again soon! -Justin, Service Director

July 07, 2018

Excellent, quick service I brought my Toyota in for its 30,000 tune up. Molle provided excellent service and I was out in less than an hour. Unbeknownst to me, the service was More

by jessicabeever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Darby, Tim Sutherland, Jorge Batz, Bryce Warner
Jul 10, 2018 -

Molle Toyota responded

Thank you for taking time to share your positive experience with us. We're glad the service staff provided excellent service in a timely manner. Let us know if you have any comments or questions, and we look forward to seeing you again soon! -Justin, Service Director

July 07, 2018

Poor Customer Service The receptionist in the body shop was verbally aggressive & rude. The mgmt staff negated my assessment of her behavior indicating no one else had comp More

by ERNEST53WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angelika Sysavath, Ruth Keesee, Nathan Parker, Allissa Carter, Justin(Manager)
July 07, 2018

Oil change Service was fast friendly and efficient. And technician went above and beyond in correcting a couple of small issues. This is my go to place for se More

by RODNEYCPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review. Your recommendation means a lot to us, and we're glad the service was fast, friendly and efficient! Thank you for choosing Molle Toyota, and we look forward to working with you again in the future. -Justin, Service Director

July 07, 2018

Extra Service Service and the service advisor great. However they suggested that I have the air filters changed in my car and change them without my explicit author More

by RHARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CORINA ARD
Jul 10, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad the issues were addressed and corrected by the end of the visit. Let us know if you have additional comments or questions, and come visit us again soon! -Justin, Service Director

July 06, 2018

Too long for service I had an appointment and didn’t leave for 2 hours and 10 minutes. As a mom I don’t have 2 hours to get my oil changed. I believe there were too many a More

by CLOUDON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sadly, I am not even sure who my service person was.
July 06, 2018

Very thorough and timely service Excellent service. The waiting room was very comfortable. The snack area was well equipped. I was informed of the vehicle status in a timely manner a More

by DSUBRAMONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 10, 2018 -

Molle Toyota responded

We're happy to hear you were comfortable throughout your visit and appreciate you taking time to share your experience. The service staff always aims to be as thorough and timely as possible, so hearing that you left satisfied is great! Contact us if you have any questions, and we look forward to working with you again in the future. -Justin, Service Director

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