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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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July 26, 2018

Oil change I waited two hours for an oil change that I had scheduled at nine am. By the time I had gotten home it was 11:30. It was nice that you guys knocked of More

by rbroockerd36
Recommend Dealer
No
Employees Worked With
Jorge Batz
July 26, 2018

Professional and timely The experts at Molle Toyota Collision center helped me with my vehicle accident. They are professional, personable, and helped fix my truck within a w More

by DAHMER.BRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
July 26, 2018

Sales and Service both Rock!! We just bought our second car here in a little over a year. Last year Clayton Bailey sold me my Highlander and I love it!! I got a nail in one of my t More

by BECKNOELLE39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek Sabhah
July 25, 2018

Awesome experience at Molle Toyota They had excellent communication with me while they trouble-shot what needed to be done. All work was finished, some of which was warranty work. The More

by BROOKEWANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Jul 25, 2018 -

Molle Toyota responded

We appreciate you sharing your recent experience with us. We're thrilled we could solve the problem before your road trip, and leave you feeling comfortable and satisfied with the work completed. Thank you for choosing Molle Toyota, and we look forward to seeing you again soon! -Justin, Service Director

July 24, 2018

Fast, friendly service! Oil change reasonably priced and quality work. Chris, Frank and all the guys did an excellent job and made for a great experience. I highly recommend More

by JYjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Frank
Jul 25, 2018 -

Molle Toyota responded

We appreciate you sharing your recent experience with us. We're happy you were comfortable and satisfied during your visit and glad Chris and Frank were friendly and helpful as well. Your recommendation means a lot to us, and we hope to see you again soon! -Justin, Service Director

July 24, 2018

Problem Solved To be honest, this was the fourth time I brought my 2010 RAV 4 to Molle, since the service department did a rear brake job a few months ago. Immediate More

by MKFCENTURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 25, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're sorry for the ongoing issues with your RAV4 but are glad we could eventually solve the problem! We appreciate your patience and for continuing to choose Molle Toyota. Let us know if you have any questions, and we look forward to working with you again in the future! -Justin, Service Director

July 24, 2018

Great Experience Scheduling was easy— even when I had to change the appointment date. Service representative was friendly and knowledgeable. Service was completed in t More

by garyg640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. We're glad the appointment could be made easily, and you felt satisfied and comfortable throughout your visit. Our goal is to provide every customer with quick and efficient service, and it sounds like we did that with you! We appreciate you choosing Molle Toyota and look forward to working with you again in the future. -Justin, Service Director

July 23, 2018

Disappointed Molle Collision returned my car filled with dust and dirt from the repair. I expected they would do something to clean up the car. Further, I feel the More

by ;ljasd;ljf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris Sheet
July 22, 2018

excellent service - like we have always.. Ball Bearings Thank you Don, for you assistance yesterday. Every interaction with Don was professional and helpful. he even helped me find a coupon. It is never More

by SHERRYJETMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Molle Toyota responded

Thank you for taking time to write this review. Your recommendation means so much to us! We're glad Don and the service staff were friendly and professional throughout your visit. Let us know if you have additional questions or comments, and come visit us again soon! -Justin, Service Director

July 22, 2018

Oilchange and checkup. Fast, friendly and reliable service. Never had a bad experience or have been pushed to have work done. Woud recommend to anyone. Thank you for your se More

by BARBARASCHREINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Molle Toyota responded

We appreciate you taking time to write this review about our dealership. Your recommendation means a lot to us! We're glad you experienced fast, friendly and reliable service. Hearing that you have never had a bad experience is the best thing we could hope for! Thank you for choosing Molle Toyota, and we look forward to serving you for many years to come! -Justin, Service Director

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