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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 17, 2018

Awesome Service Advisor/Tech. Was friendly, knowledge, and professional. Explained in simple terms what he would recommend be done. He answered all my questions. Also, reco More

by DAVIDPETERSON0700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

David, Thank you so much for the kind words! We are glad Gene was able to take such great care of you and ensure you were educated on our recommendations. We try to ensure daily we are keeping our customers not only educated on what they should do at the current visit but to prepare them for any future expenses. Thank you for being part of the Molle Family! Thanks again, Jennifer Ayers Customer Relations

October 17, 2018

Battery Replacement Fast and reasonable price and good customer service. Appreciate the promptness. I would return to Molle for a battery replacement in the future as s More

by lanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

Thank you so much for choosing Molle and trusting us with your needs! We strive daily to ensure we are fast and reasonable with our customers, and we are so glad Justin went above and beyond for you. Thank you for being part of the Molle family. Thanks again, Jennifer Ayers Customer Relations

October 15, 2018

service warranty; fixing dent covered under a contract The service people greeted me, kept me informed, and worked to take care on any problems. The dent is no longer visible; they did a great job. More

by DENISESIMEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sutherland
Oct 16, 2018 -

Molle Toyota responded

Thank you so much for taking the time to say such great things!! We enjoy having such wonderful customers like yourself. We strive daily to ensure our customers are greeted quickly and communicated throughout the entire process, and we are so grateful Justin and Tim were able to provide this to you. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

October 14, 2018

40,000 Mile Service I showed up for what I thought was going to be a simple maintenance visit and instead found out I really needed new tires and a new battery. Gene was More

by JCUBBAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Molle Toyota responded

Thank you so much for sharing your great experience!! I'm so glad Gene was able to take such good care of you and ensure he explained everything completely and got you the new tires and battery you needed. You are all set for the winter weather! Thank you for trusting us with your service needs and being part of our Molle family! Thanks again, Jennifer Ayers Customer Relations

October 14, 2018

Corina is the Bomb Great service. Corina took care of me and then some. Sold a set of tires on top of everything else. Always available and prompt. Excellent. More

by SCHOOLEY06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina, Denise Adkins
Oct 16, 2018 -

Molle Toyota responded

Thank you so much for trusting us with your service needs! We are so grateful Corina was able to go above and beyond for you. Thank you for being part of our Molle Family. Thanks Again, Jennifer Ayers Customer Relations

October 14, 2018

45K mile service This department has always gone out of their way to make sure you, and your vehicle, are well taken care of. We will continue to do business with Moll More

by MITCHANDLORI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Molle Toyota responded

Thank you so much for the kind words. We are so grateful for our amazing customers and I'm glad Don was able to go above and beyond for you!! Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

October 13, 2018

5 star service Corina was delightful and professional. Service was timely. Only problem was it was an afternoon appointment and all the bagels were gone. Thanks to a More

by ZACKHANGAUER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corina
Oct 19, 2018 -

Molle Toyota responded

Zack, Thank you so much for sharing your experience here at Molle. We appreciate our loyal customers, and grateful Corina was able to help in a timely manner. Thank you for being part of our Molle family. Thanks again, Jennifer Ayers Customer Relations

October 13, 2018

Great ! Great service, competitive prices with amateur oil change services ! I have always preferred factory trained technicians, as I have heard of too man More

by SIDNEYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stewart
Oct 19, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience here at Molle. We strive to ensure we are always offering great customer service with the best prices. Thank you for being part of our Molle family. Thanks again, Jennifer Ayers Customer Relations

October 13, 2018

5000 mile service service was done as promised and car was ready to be picked up at the end of the day. Areas services were explained by Gene. More

by SUMMEROUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Molle Toyota responded

Thank you for sharing your experience. We are so glad Gene was able to get you in and out and ensure you were taken care of. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

October 11, 2018

Corina was great to work with! Corina was great to work with, helping me with decisions about future service needs coming due on my vehicle and getting me out on time. More

by JUDYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina Ard
Oct 13, 2018 -

Molle Toyota responded

Judy, Thank you so much trusting Corina and Molle with your service needs. We strive daily to help set our customers up for the future and budget for what could come there way. Thank you again for being part of the Molle family. Thanks again, Jennifer Ayers Customer Relations

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