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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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December 11, 2020

they were fast and professional. great team to have my car serviced with! took only 1 and a half hours total, which was a lot quicker than i had anticipated. More

by GARYB50009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Mathis, Tim Kelley
Dec 15, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 11, 2020

Good. No issues. Needed A new battery though and you didn’t have one. Everyone and everything else was fine. We service there for all of our cars More

by RALPHANDKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

December 09, 2020

everything went well and we will be returning for a visit in the near future keep up the good work. This should get me to 25 words More

by BHIATT0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 06, 2020

Matt Garcia was pleasant, efficient and very cooperative . He exemplifies the reason I have continued to deal with Molle since it acquired the dealership , and iintend to continue doing so. More

by NORMANARNELL
Recommend Dealer
Yes
Employees Worked With
M att Garcia
Dec 15, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

December 06, 2020

Don has taken excellent care of us and our avalon and made it easy financially. Very professional,caring and kept us advised of each thing done or required. More

by CHASATREST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

December 04, 2020

Everything about the experience was first rate. I felt safe, secure, and heard. I always feel like the service professionals at Molle are on "my side" of the table and not working to push unwarranted ser More

by BWATSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

December 04, 2020

Sean Gavin, the rep, kindly explained what service was performed and what service would need to be performed in the near future (new tires). Thanks More

by Ellen Eisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Sean). We look forward to seeing you again soon.

December 03, 2020

Jonathan did a great job explaining various options, listening to my requests and completing all work as promised and on time. I am pleased with the service and service techs at Molle More

by TCSTREAMLIGHT
Recommend Dealer
Yes
Employees Worked With
Jonathan Cowart
Dec 04, 2020 -

Molle Toyota responded

Jonathan, thank you for leaving our Service Team a great review. Your positive review is what we are always striving for! Thank you and have a wonderful day!

December 03, 2020

I've been pleased with Molle Service. Brandon Holsburg has been most helpful with service on both my former vehicle, a 4Runner, and my new RAV4 Hybrid. He gets me in and out quickly and is generally very More

by JIMCOOK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily (I'm not sure which one) was most helpful in setting up my appointment.
Dec 03, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

December 03, 2020

Don Pelzer is always very informative and upbeat. It works great to just wait in the nice comfortable chairs in the waiting area while my car is being serviced. This time, I told them about how one of More

by mmccoy9
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our service department. We look forward to seeing you again soon.

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