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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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December 16, 2020

I was checked in very nice and politely, picked up truck in a couple hours and off with my day. Really appreciate everyone at Molle Toyota. More

by JOHN@JOHNPTODD.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2020

Brands listened to what I said was the problem and the presented me with a number of options to resolve the problem. Very good job. More

by DMAZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 16, 2020

I always bring my car to molle to service my car, I appreciate the service I get . Brandon was awesome. I don't have much more to say but keep doing a great job More

by ROSHONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

December 15, 2020

Easy-peezy! I took my 9 month old Rav4 Hybrid in for its 5000 mile maintenance visit and was out in less than 30 minutes. More

by MARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

December 15, 2020

The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was More

by PAB00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. I apologize for your experience. The oil does come in quarts though, not bulk. If you have any other questions or concerns please feel free to reach out. Take care.

December 13, 2020

Molle Toyota has a good service department. No pressure sales force and quality work in a timely manner. Nice place and I love the service coupons! More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

December 12, 2020

A pleasure to do business with. Very willing to please. I would recommend to all of my friends. The loaner car was very much appreciated. More

by cjstasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2020

I have been a customer of Molle for 15 years and have never been disappointed. I have purchased 2 Highlanders, had all my service done with them and never been treated better or more fairly. More

by JERWINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

December 11, 2020

Very professional , informative and accommodating , do not remember the one I spoke with ( service manager) on phone or the girls picking up and delivering. All were great. 5 star More

by LINMOMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 15, 2020 -

Molle Toyota responded

Thank you for your five star review. We appreciate you sharing your feedback with us and have a wonderful day!

December 11, 2020

Jay was very helpful, knowledgeable and gave me several options on my truck repair. I opted to trade in my truck and he helped me get into the sales department area. More

by DUSTOFF69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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