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Molle Toyota

Kansas City, MO

4.5
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,752 reviews

June 13, 2020

Took truck in for tire rotation and left with unusual sound. Took back same day and they attached something loose. Took back again because sound remained - no resolution 6 hours of waiting later. More

by DKNAPP0
Recommend Dealer
No
Employees Worked With
Do not recall name
Jun 15, 2020 -

Molle Toyota responded

Thank you for reaching out, we apologize for your recent service visit and waiting time. We took your vehicle for a drive and could not hear anything abnormal. If you are willing, please bring your vehicle back by anytime this week for us to look over again. We hope to see you soon, have a wonderful day.

June 13, 2020

Check engine light on Brandon was courteous, friendly and very efficient. He took the time to explain what needed to be done along with pricing. A very pleasant experience. More

by CHICKABOOM48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

June 12, 2020

Lowest Price Shopped around Molle has the lowest prices available. Beth was friendly in setting up an appointment. Bob was very friendly in the sales process. JR i More

by JDW526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Skaggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Andrew, Bob Field
Jun 15, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

June 12, 2020

We have been a customer of Molle Toyota for a number of years. We have always been treated fairly and keep coming back - both in sales and service. More

by deesopinski
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

June 11, 2020

Replaced battery Brandon was very thorough and professional and it took less than an hour. He did a great job in explaining the problem and the solution. More

by DROLLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

June 11, 2020

Great service as always. Tim is the best. Thank Tim and Molle for making our service experience in our Sienna a pleasant and stress free experience. More

by Midwestfishman
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jun 12, 2020 -

Molle Toyota responded

Thank you for your positive feedback! We're happy we could meet your expectations!

June 11, 2020

Decrease in trust We have been loyal customers of Molle since at least 1996. Most service required by our Toyota cars has been by Molle. My 2013 Rav required an oil c More

by Joseph Adamous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Jun 15, 2020 -

Molle Toyota responded

Joseph, we deeply apologize for your recent service visit. I assure you that we would have never gotten far enough to put new tires on your vehicle. We would have explained it was our error before that happened. Thank you to your loyalty and we look forward to providing an improved experience on your next visit. Have a wonderful day!

June 10, 2020

Good job in diagnosing problem and replacing battery. They always do solid work and are responsive to needs. Appreciate the attitudes to satisfy the customer. Staff is very professional in their approach More

by PLUBELLJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

June 09, 2020

Superb Job They are doing a super job and giving updates on timely manner.The service is awesome. The employees are very courteous. They all did a splendid j More

by a_mothe@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the names looks familiar
Jun 10, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our service team! It was a pleasure to help you, and we look forward to doing so again.

June 09, 2020

Great service The associate was friendly,time exactly what he said,good service.I always use Molle Toyota because they have all my recoreds.They always are interest More

by CATHIESIMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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