Molle Toyota

It was easy to make my service appointment by phone. I arrived an the appointed time and was pleasantly greeted with Covid 19 appropriate manner. I needed to be at another appointment in 70 minutes and arrived an the appointed time and was pleasantly greeted with Covid 19 appropriate manner. I needed to be at another appointment in 70 minutes and was assured that was doable. When the service explanation was completed, I was escorted with an umbrella in the rain to my car on time! More

Quick unscheduled service I had a check engine light showing problems with brakes the day after I bought my car. The service department squeezed me in and got it taken care of I had a check engine light showing problems with brakes the day after I bought my car. The service department squeezed me in and got it taken care of quickly. Much appreciated! More

I needed an oil change before a trip this summer. I got in and out within an hour. Molle offers service specials which are a great value with Toyota parts. in and out within an hour. Molle offers service specials which are a great value with Toyota parts. More

Service on July 13. the telephone person who scheduled my appointment was clear and helpful. Jason was friendly, helpful, explained items needing to be serviced and addr the telephone person who scheduled my appointment was clear and helpful. Jason was friendly, helpful, explained items needing to be serviced and addressed my other questions efficiently. Thank you for being dependable. More

You are GREAT!!!!! I want to thank each of you seen and unseen. I bought my Prius from you and have had all xxU service with you. the service is great -- professional, k I want to thank each of you seen and unseen. I bought my Prius from you and have had all xxU service with you. the service is great -- professional, kind and spend time if you have questions. I have encouraged all I know to get their cars from you, It is excellent service from looking for the right car to having it serviced. YOU ARE GREAT!!!!!!!!! More

Friendly representative was excellent even during very crowded period (I was still in parking lot waiting in line to enter) and prompt when picking up. crowded period (I was still in parking lot waiting in line to enter) and prompt when picking up. More

100,000 service Arrived 10 minutes early for my AM appointment. Was checked in quickly and service needs reviewed. Service was completed within an hour and I was ca Arrived 10 minutes early for my AM appointment. Was checked in quickly and service needs reviewed. Service was completed within an hour and I was called and notified that my Highlander was ready. Job well done in a professional and timely manner. More

Overall, as a first time car buyer, the experience was not that bad. Langdon was incredibly helpful/informative and actually seemed like he wanted to give me the best deal I could get. I was there for qui not that bad. Langdon was incredibly helpful/informative and actually seemed like he wanted to give me the best deal I could get. I was there for quite some time (while he and a manager talked w/various banks) but I wasn’t left in the dark about what was happening. The man in finance (did not see him listed) didn’t seem quite as friendly and just wanted to be done but it was getting late. Glad I did business with Molle Toyota. More

Fuel pump recall Fuel pump was replaced. Almost became ill from gasoline fumes in the car on drive home. It took several days before the fumes were gone. Fuel pump was replaced. Almost became ill from gasoline fumes in the car on drive home. It took several days before the fumes were gone. More

I gave 3 stars because the advisors were a 1 and the service itself was a 5. I made an appointment for 1PM, dropped the car off at 1:05, was told 15 minutes, and went to wait.. 45 minutes later my c service itself was a 5. I made an appointment for 1PM, dropped the car off at 1:05, was told 15 minutes, and went to wait.. 45 minutes later my car had still not moved. In the end it took 2 hours for an oil change and tire rotation. The worst part: My advisor missed that I needed an oil change, as looked at wrong date. When I went back out to ask him for details he wasn't there, so I asked advisor in front of him. That advisor was not busy, but patronized me, didn't listen, and told me not to worry. My husband showed up and that same advisor suddenly started cooperating. Car still hadn't moved, but suddenly everyone started listening and the car was magically moved into service. Revised estimate of time at this point was 30 minutes. More