Back

Molle Toyota

Kansas City, MO

4.5
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
Contact Dealership

601 West 103rd Street

Kansas City, MO

64114

Directions

By Type

Showing 4,752 reviews

July 22, 2020

Always have an excellent experience here. Service area is clean, timely and everyone is so courteous. Rick Lafoon and Don Pelzer are wonderful to work with. More

by LESLEYLMAY
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 21, 2020

car maintenance i made an appointment to get my oil changed and radiator flushed and filled. The service tech told me it would take about an hour. i arrived at 130 More

by STEVELOECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Molle Toyota responded

I am very sorry the time frame of your service was quoted incorrectly. We strive to get things done right at promised times and have daily meeting about this specific topic. Thank you so much for feedback, it helps us to become better.

July 21, 2020

The service department picked up my vehicle, changed my oil and corrected the problem I had noted and then returned my vehicle in a timely and efficient manner. All were pleasant to deal with and Brandon m More

by GAYLEJOHN
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Gillihan
Jul 22, 2020 -

Molle Toyota responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2020

Service was fine but advisors were super rude and unsociable. I get that it’s Saturday afternoon and you probably don’t want to be there but jesus that’s my fault now? More

by bpeters76lm
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had, and will get with our team to ensure things like this do not happen again.

July 19, 2020

Great customer service, did everything online. Worked out great, highly recommended. Vehicle was really well taken care of and communication through email and phone was great. More

by KEVINYOURDKHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Sabeha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Molle Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to leave us this wonderful feedback. Have a great day!

July 19, 2020

Great. Don’t remember man’s name. Helpful, communicative, took under two hours. And very important to me and many all staff were wearing masks. Pleasant, explained what was done in regular se More

by SCOOTDOLOR
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jul 21, 2020 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 19, 2020

Always prompt reliable service at Molle Toyota The service, and parts departments, have always been very efficient at Molle Toyota which has always been important, especially now during the COVID-1 More

by LOUISG47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew - Parts Dep't, Tim Kelley
Jul 20, 2020 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 18, 2020

40,000 mile service Tim & Don are great in service and Jason M so helpful! This was for my 40.000 mile routine service. Very helpful! Thank you much! More

by CKORTH1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Tim Sutherland
Jul 21, 2020 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

July 18, 2020

Dealer Considering the Covid 19 a good selection of vehicles. Called during Covid shut down and manager Rodney was there and ordered my Highlander like I wan More

by lcgraham48
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and appreciate you!

July 18, 2020

Used sales Ray was a pleasure to work with! He provided accurate details about the vehicle and any pictures I requested. Very prompt to answer texts and calls. More

by jcain1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Brentlinger
Jul 21, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

...
62
...