Molle Toyota

I used the Costco Car Buying program and visited the dealer to look at a Toyota Camry. The entire process was great and although I just came to look, I walked out with a new Camry. Everybody at the deal dealer to look at a Toyota Camry. The entire process was great and although I just came to look, I walked out with a new Camry. Everybody at the dealership was easy to work with and it was a very positive experience. I also recommend the Costco program which made the entire process seem less adversarial. My only complaint is the dealer adding an additional $199 Dealer Fees charge at closing. Most consumer advocates are very negative about this additional cost to boost dealer profits. To be totally fair, it is a common charge throughout Kansas City dealerships and the $199 was less than the $299 that Car Max and the $399 that Olathe Toyota gouges their customers with. In the end, I didn't like it, but it wasn't so egregious that I was willing to walk away from an otherwise positive experience. More

Excellent Customer service! Salesman and finance department really did a good job of taking car of me during my new car purchase I’d highly recommend Molle Toyota! department really did a good job of taking car of me during my new car purchase I’d highly recommend Molle Toyota! More

My service experience yesterday went very well. Optional repairs were fully explained and required time commitment was met. The car operated how I would expect after the service call. repairs were fully explained and required time commitment was met. The car operated how I would expect after the service call. More

The tech was very friendly, enthusiastic, and professional. He was a lot of help and I appreciated it. 25 words are not necessary. Good Grief! professional. He was a lot of help and I appreciated it. 25 words are not necessary. Good Grief! More

Don Pelzer is the BEST - he always has suggestions, recommendations and preventative solutions to keep my Prius running; I absolutely trust Don and he is an excellent ambassador and representative of M recommendations and preventative solutions to keep my Prius running; I absolutely trust Don and he is an excellent ambassador and representative of Molle Toyota. More

Courtesy shuttle When I set my appt, I also requested the courtesy shuttle. The driver said he had a full van since some folks had been waiting for 45 minutes. I waite When I set my appt, I also requested the courtesy shuttle. The driver said he had a full van since some folks had been waiting for 45 minutes. I waited 2.5 hours never seeing the driver again. At this point I went to the gentleman that checked me and my car in who said he though I had been taken to my office. He then checked on the status of my car and advised my car was about finished. This is horrible customer service.which caused me to miss a conference call that morning. I was never informed of how long the shuttle would be or wouldn't be back to pick me up and taken to my office. More

Mole is the best! I will continue to give themMy Mole is the best! I will continue to give them My business! So respectful and professional! Don is the best! They go above and beyond! Mole is the best! I will continue to give them My business! So respectful and professional! Don is the best! They go above and beyond! More

Oil change and servicing. Very nicely maintained dealership very prompt and attentive. Did not take much time. Car was ready as promised. No additional repairs needed dealership very prompt and attentive. Did not take much time. Car was ready as promised. No additional repairs needed More

Brandon was pretty amazing. He really went out of his way for me, I was very impressed. Normally I prefer a Jiffy Lube over coming to the dealership but I think Brandin changed my thinking. way for me, I was very impressed. Normally I prefer a Jiffy Lube over coming to the dealership but I think Brandin changed my thinking. More

Friendly, knowledgeable sales person helped us to buy our Tundra in very little time. This is our 5th new vehicle we have purchased from this dealership. Tundra in very little time. This is our 5th new vehicle we have purchased from this dealership. More