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Molle Toyota

Kansas City, MO

4.5
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,752 reviews

August 30, 2020

The Molle team was great to work with. They have great pricing on their vehicles and have a wide selection of new and used cars/trucks. More

by Evan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Browning
Aug 31, 2020 -

Molle Toyota responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it!

August 30, 2020

Very impressed with the skill and demeanor of your sales staff and finance staff. They took a no pressure approach and we’re honest, efficient, and very friendly. Overall one of my more positive car buying More

by jthoard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Van Eaton
Aug 31, 2020 -

Molle Toyota responded

WOW! Thanks so much for your amazing, 5-star review! We appreciate you sharing your experience. Enjoy your new Toyota! Have a wonderful day!

August 29, 2020

Gene was great. The car was completed one hour BEFORE his estimation and he was very clear and friendly My suggestion would be to eliminate the 25 word minimum; I am a very busy person More

by LIDGEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Gene. We look forward to seeing you again soon.

August 29, 2020

If I could give a zero I would. Worst experience. I came to get an assessment for the damage resulting from a car collision but the assessor seemed only interested in selling me a car from some guy he know More

by MATTHEW7.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 08, 2020 -

Molle Toyota responded

We regret to hear that you had a negative experience with us. After your vehicle was put on the lift and inspected more damage was found. That's why the estimate was more then the first initial estimate.. Due to the extensive damage on your vehicle and prior rust, the vehicle was not worth repairing due to the cost. Also we will not do any minimal type of repair to the rear suspension due to the liability factor. If the suspension failed due to the extensive rust at the suspension mounting points, we could be held liable for even attempting it. That's why we recommended replacing the vehicle. As a courtesy we did not charge you anything for storage, the estimate or an inspection fee. Take care.

Sep 09, 2020 -

MATTHEW7.12 responded

To be clear, it was never about the money. Your service associate was unethical and inappropriate. There is no mistake about that. His conduct was uncomfortable, inappropriate, unethical, and unprofessional. How can I reasonably rely on an estimate provided in the context of his behavior? It’s too bad we can’t take a polygraph to settle this.

August 29, 2020

I’m always pleased by the service I receive. The staff is helpful and professional. The shop is well organized and clean. I’ve brought my car here since it’s purchase in 2012. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Beach
Aug 31, 2020 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us throughout the years. We truly do appreciate it.

August 28, 2020

Don is a great guy, thanks for help me on my recently RAV4 Recall service! Even they got a wrong parts for me, Don immediately let me know and switched another car for my daily using. More

by GARY HUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Molle Toyota responded

Gary, thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon. Have a wonderful day!!

August 28, 2020

Tyler and Wes are both very personable easy to work with. Tyler went out of his way to find us the car we wanted and both he and Wes were eager to help and answer any questions. Couldn't ask for better servi More

by DCBLEVINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Browning
Aug 28, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 28, 2020

When I pulled up I told the rep I had a coupon for a $45 oil and filter but he was so busy with his computer and up selling other services he either did not hear me or ignored it. After service was finishe More

by footz1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 31, 2020 -

Molle Toyota responded

We apologize that your experience in service was less than pleasant. It sounds like the coupon did end up getting applied to your bill which is great news. Let us know if we can assist additionally. Thank you for the feedback.

August 27, 2020

Work was done very well on my Jetta. The Collision Center did all the work on time and keep me informed on each step. Highly recommended. More

by JWEKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 28, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2020

In and out-just like clock work!It’s nice to be able to In and out-just like clock work! It’s nice to be able to count on quality and efficiency of others time. Thank you Molle More

by D_GUIDRY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Aug 28, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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