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Molle Toyota

Kansas City, MO

4.6
4,756 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,756 reviews

June 09, 2024

Theo and Gee were awesome, no pressure sales, I would definitely buy from Molle Toyota again. More

by danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ghaith Ajlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thao Dinh
Jun 14, 2024 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 24, 2024

Clayton and the staff at Molle Toyota made the buying experience easy. If I'm ever shopping for a Toyota again, Clayton will be my first call. More

by jmentzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Molle Toyota responded

Thank you for your business and for the kind words about Clayton!

May 15, 2024

Easy process with Clayton and Molle Toyota. One of my better experiences in car buying in the KC area. More

by kwdarling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 09, 2024

Tony Lipari is the absolute BEST salesman! !! After being completely taken advantage of at Hendricks Chevrolet I went from one extreme to the other. When any other dealerships would have just t More

by Tracy.may
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thao Dinh
May 09, 2024 -

Molle Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

May 07, 2024

Bought my Toyota from Molle and worked with Phil, Thao and JR. Great guys who all worked together to make the process simple and easy. Would highly recommend them! Thanks, guys!! More

by 4Runnerman4141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil McGan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thao Dinh
May 09, 2024 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 04, 2024

On April 27th I submitted an online inquiry about a truck showing in inventory. I heard back from their AI text assistant on April 28th and then from a salesman named Brandon. I let Brandon know we were inte More

by megancurtis
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon, Thao Dinh
May 06, 2024 -

Molle Toyota responded

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May 08, 2024 -

Molle Toyota responded

Good afternoon, Megan. I read your review about the experience you had with us. First off, my apologies to you and your husband. I would like to thank you for taking the time to provide such an in-depth account of your experience. This allowed us to go back and get a better understanding of the situation. You’re right – Brandon, the sales person, is new to our organization as well as Thao, the sales manager. From your account, Brandon was seeking guidance and direction and unfortunately, it appears the two of them did not communicate very effectively between them. I’m really sorry this happened. As a result of your feedback, we’ve been able to provide very targeted follow up regarding the need for more effective communication between the two of them going forward. While this feedback/your experience is not typical, I can assure you we take it seriously. As the top volume Toyota dealer in the greater Kansas City area for 27 consecutive years, we take our reputation seriously and strive to ensure the best customer experience. We also addressed the need to be more aware and sensitive to our customers and the comments made in our showroom, knowing that voices carry. Making cavalier or insensitive comments with regard to a customer’s purchasing timeline has no place in our organization. Conversations with our customers involve private transactions and need to be treated with professionalism and respect. I sincerely apologize for this. I can fully understand your desire to check out and test drive the new Tacoma along with the Tundra ahead of time to see what felt better and made more sense to you, prior to making any purchasing decision or deposit. We really appreciate that you did this at Molle Toyota. We would love to see you through this decision. However, we respect what you said in your feedback and what’s most important to us is to steer you toward one of the Toyota selections. We know you’ll be very pleased with your choice. Once again, I apologize that your experience with Molle Toyota was not optimal for you and your husband. Please don’t hesitate to contact me if you would like to discuss further or if there are questions I can answer for you on any Toyota vehicles. Sam Sammur General Sales Manager Molle Toyota

April 21, 2024

I have purchased 21 cars with Rodney’s assistance. He is a top rate person! More

by lanie9995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

April 15, 2024

Clayton has worked with us on our last 2 car purchases. This most recent one was even better than the last. We were in and out in an hour and got great service from Clayton and everyone else at Molle! More

by camryfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

April 13, 2024

Clayton and the team at Molle were great to work with. Easy, up front, and honest. Got me in and out quick on an internet sale where I traveled from out of town. More

by MI Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

April 05, 2024

We've purchased our last two 4Runners from the Pre-Owned Team at Molle and couldn't be happier! Our last purchase was a midnight black 2023 4Runner TRD Premium that had the X-Series blackout package. More

by Jim W
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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