Molle Toyota
Kansas City, MO
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I took my Toyota Corolla -1997 (towed) to their service on sunday 8/22/09 due to car not starting. They said the battery is dead and need a new batter and terminals. They installed Truestart 00544-35060-55 on sunday 8/22/09 due to car not starting. They said the battery is dead and need a new batter and terminals. They installed Truestart 00544-35060-550 (550 CCA rating) I paid the money and took the old battery from them since the old battery was only 18 months old. When the walmart store (where I bought) tested the bateery it was good (640 CCA rating and test measured 683 CCA) and they refused to honor the warranty. I took the car and old battery to the service center and they tested it once again and found the test measured 643 CCA which is good. But the service manager manipulated the rating to 800 CCA and showed me the battery is still bad and destroyed the report. They offered me to take out the installed neew battery and replace with the old one and refund the money they charged for the new battery. I accepted and tok the car back with the old battery. I experience was not pleasent as you can see. Ramasamy Molle invoice no.TOTS950518 dated 8/22/09 More
I mainly delt with Mr. Riggin, Paul. He was very understanding of my needs and what I was looking for. I had contacted several dealerships, via the internet, and Paul was the only one that immediat understanding of my needs and what I was looking for. I had contacted several dealerships, via the internet, and Paul was the only one that immediately responded. He found a 2010 in the color I wanted and we put down exactly what I wanted for accesseries. The truck was then ordered. My experience with Molle was outstanding. They were very knowldgeable and eager to help. I can not praise them enough. I have always been a General Motors man, but with transmission problems in our last two vehicles left me dissapointed. I am very pleased with our new Tundra, it is a quality piece of equipment. I would recommend Molle to anyone interested. In a piece of equipment and sales personal willing to help and work with the consumer. (THANKS PAUL). Tim More
Bill answered all of my questions. He was friendly and seemed trustworthy and made the buying experience simple. The finance person I worked with was also easy to work with and made the payment process e seemed trustworthy and made the buying experience simple. The finance person I worked with was also easy to work with and made the payment process easy for me. I was very impressed that my new car was ready for pickup so quickly. More
Was not pressured by the sales person (Ron Lahue) or the Finance guy to purchase. We negotiated a price that I thought was fair and everything week smoothly with no surprises. Was a very professional and Finance guy to purchase. We negotiated a price that I thought was fair and everything week smoothly with no surprises. Was a very professional and clean experience, I was very pleased and would recommend Molle Toyota. More
The one thing that I found refreshing in dealing with everyone at Molle Toyota, is they new how to listen and the value of time. They understood what I wanted and made me a great deal. They went their everyone at Molle Toyota, is they new how to listen and the value of time. They understood what I wanted and made me a great deal. They went their way to make sure I could buy the exact car I wanted at a fair price. They were enthusiastic about their product and presented it a positive way. They were great you knew they loved their product and wanted you to love it just as much. More
My purchasing experience of the 2010 Toyota Corolla was far beyond my expectation! Mr. Abraham Omman was very professional and friendly. He guided me in selecting the exact car that I was looking for with far beyond my expectation! Mr. Abraham Omman was very professional and friendly. He guided me in selecting the exact car that I was looking for without any hassle. After test driving the car,I decided to buy it, and in less than a couple of hours, the paperwork was signed,the car was ready and I drove off with great satisfaction. More
Paul listened to what I was looking for in a truck and helped me to locate it. In dealing with him and Matt Wantland, neither one of them tried to "hard sell" me on something I didn't want. They were bo helped me to locate it. In dealing with him and Matt Wantland, neither one of them tried to "hard sell" me on something I didn't want. They were both very happy to answer all of my questions and make suggestions. This was a very pleasant experience and I will recommend them to others. More
Ed Garvin was extreamly helpful! This is my first NEW car to be purchased and I was nervous about getting a salesperson who I would not understand or someone who didn't really care about me. Ed and the car to be purchased and I was nervous about getting a salesperson who I would not understand or someone who didn't really care about me. Ed and the other three men in the Kansas City, MO Molle Toyoto office were incredible! They acted as if I was their daughter and made sure that I knew exactly what I was getting into before I left. They knew that I was driving down to Springfield, MO and Dallas, TX soon, so they gave me plenty of information. Thank you!! More
I have not purchased a new car since 1987 and was thrilled with my experience at Molle Toyota. My husband and I were very pleased to have worked with Sunny Omman on getting my 2009 Matrix. As Sunny s thrilled with my experience at Molle Toyota. My husband and I were very pleased to have worked with Sunny Omman on getting my 2009 Matrix. As Sunny said to us "I have a gift with people" and he was right! Sunny is a pleasure to work with as he was very laid back and truely seemed to enjoy making his customer's dream come true. Sunny Omman and Dan Drabek the finance manager went over and above in customer service and that is what sets them apart from everyone else. Thank you! LDT More
Employees at this dealership were very customer oriented, friendly, helpful, informative, not pushy or rude. Overall a good experience. We asked if there was specific criteria used for employment with Moll friendly, helpful, informative, not pushy or rude. Overall a good experience. We asked if there was specific criteria used for employment with Molle. Molle is miles ahead of others in customer service. More