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Molle Toyota

Kansas City, MO

4.6
4,763 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,763 reviews

August 25, 2009

I took my Toyota Corolla -1997 (towed) to their service on sunday 8/22/09 due to car not starting. They said the battery is dead and need a new batter and terminals. They installed Truestart 00544-35060-55 More

by Ramasamy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Metzger and service dept. manger
Sep 11, 2009 -

Molle Toyota responded

We want all of our customers to have a positive service experience. The vehicle was towed in on Saturday and we recommended a genuine Toyota battery and replacement of the battery cable end. When we retested the aftermarket battery on Tuesday, it tested good, but the state of health was low. I showed the report from the Toyota battery tester to you and let you know that although the CCA tested ok that the state of health showed to be low, but that I would be happy to reinstall your original battery and refund your money if that is what you would like me to do. We reinstalled the aftermarket battery and refunded the price of the battery. We strive to ensure that all vehicles are fixed properly and would only recommend what we feel is the best repair for your vehicle.

August 21, 2009

I mainly delt with Mr. Riggin, Paul. He was very understanding of my needs and what I was looking for. I had contacted several dealerships, via the internet, and Paul was the only one that immediat More

by troloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Riggin and associates, Don Walston
August 20, 2009

Bill answered all of my questions. He was friendly and seemed trustworthy and made the buying experience simple. The finance person I worked with was also easy to work with and made the payment process e More

by Sandra Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Weaver
August 19, 2009

Was not pressured by the sales person (Ron Lahue) or the Finance guy to purchase. We negotiated a price that I thought was fair and everything week smoothly with no surprises. Was a very professional and More

by chaspalmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lahue, Ron LaHue
August 18, 2009

The one thing that I found refreshing in dealing with everyone at Molle Toyota, is they new how to listen and the value of time. They understood what I wanted and made me a great deal. They went their More

by Molly Eaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Omman, Rick Gannon, Rick Gannon
August 17, 2009

My purchasing experience of the 2010 Toyota Corolla was far beyond my expectation! Mr. Abraham Omman was very professional and friendly. He guided me in selecting the exact car that I was looking for with More

by roseyoussefi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Omman & Vince Williams
August 17, 2009

Paul listened to what I was looking for in a truck and helped me to locate it. In dealing with him and Matt Wantland, neither one of them tried to "hard sell" me on something I didn't want. They were bo More

by PeanutButter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wantland, Paul ( truck sales manager)
August 15, 2009

Ed Garvin was extreamly helpful! This is my first NEW car to be purchased and I was nervous about getting a salesperson who I would not understand or someone who didn't really care about me. Ed and the More

by DTITUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Garvin, Don Walston
August 15, 2009

I have not purchased a new car since 1987 and was thrilled with my experience at Molle Toyota. My husband and I were very pleased to have worked with Sunny Omman on getting my 2009 Matrix. As Sunny s More

by ltroxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Omman
August 15, 2009

Employees at this dealership were very customer oriented, friendly, helpful, informative, not pushy or rude. Overall a good experience. We asked if there was specific criteria used for employment with Moll More

by NBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kolman and Don Walston, Don Walston