Molle Toyota

Brian Jenkins is the internet contact who brought us into the dealership. Matt Wantland was our Salesperson. The were both very informative and patient with us in our decision making process. Matt spent a the dealership. Matt Wantland was our Salesperson. The were both very informative and patient with us in our decision making process. Matt spent a good amount of time making sure we were confident in our vehicle choice. I would highly recommend the entire team at Molle. They did a great job of making us feel like it was a long time business relationship, not just a "get them a car sold." We preferred Molle to any other dealership we've ever worked with. A+ (none of the "let me go check with my manager" routine that can drag out your experience and make you want to forget every trying to buy a car again. We felt like we got a great car, service and price. Thanks! Sarah H. More

In buying a new RAV4 on December 31, 2009, I was assured my paperwork would reflect the purchase on that date, even though the salesman, Matt Wantland, wanted me to take delivery of the vehicle on January 2 my paperwork would reflect the purchase on that date, even though the salesman, Matt Wantland, wanted me to take delivery of the vehicle on January 2 to help him and the dealership out on that busy day. I agreed, but their commitment to me and the paperwork was not honored. In addition, while negotiating the vehicle, I presented a copy of the Edmonds.com price for my 2002 RAV4, which Mr. Wantland said was $4,000-5,000 higher than anyone would pay for the vehicle. I have since received a solicitation from my old Toyota dealership, Superior Toyota, offering me the higher price to trade in my old car. None of my concerns have been addressed by Molle Toyota, and one would think in light of the corporation's recent problems, customer service would be a very high priority. I really wish I had gone back to Superior. More

I would like to say that during this recall process and hard times for Toyota, these employess at Molle Toyota are really doing Great things!! The friendly service and good looking, and timely work has mad hard times for Toyota, these employess at Molle Toyota are really doing Great things!! The friendly service and good looking, and timely work has made this the dealership to truly call home. I was expecting a frantic time at the dealership last week but came into a place where people wanted to help you and get ur car to 100%. Doug the Servive Manager really has motivated his staff to stay positive and made sure his customers are the #1 priority whether its and oil change or part of this recall issue. I my self had the recall, oil change, and some minor warranty work done. They were up front with the time of my repairs and made me feel comfortable with the changes done on the car. Result: Well the car was fixed in the time that was estimated. the repairs look and feel GREAT! and my peace of mind was taken care of!! If you want a dealership that only makes u feel good the day you bought ur car go somewhere else. If you want a dealership that makes u feel good and like part of their family afterwards then go see the friendly and professional staff at Molle Toyota. Thank You Doug and the whole Molle staff!!!! will be seeing u in another 6 months/or 5,000K S.D. More

Molle Toyota gave me a great experience in buying a new car. This was my first time to buy a brand new car and, in general, buying a car on my own. Gene and the staff at Molle made my experience painless a car. This was my first time to buy a brand new car and, in general, buying a car on my own. Gene and the staff at Molle made my experience painless and I feel good about my new Yaris. Gene was patient in answering my questions and giving me a moment to mull things over when thinking about if I wanted to move forward with the purchase instead of pushing me into something I may not have felt comfortable with. I also utilized the CostCo Auto program, which I appreciated being able to do and I liked the opportunity to get the 0 percent financing. More

I originally negotiated a deal on behalf of my mother to buy a 2010 Toyota Corolla LE. We thought the deal was so good that we bought two 2010 Toyota Corolla LEs for ourselves in the next 30 days. I bid buy a 2010 Toyota Corolla LE. We thought the deal was so good that we bought two 2010 Toyota Corolla LEs for ourselves in the next 30 days. I bid the specific Corolla LE trim package amongst 34 dealers in MO, KS, AR, OK, IA. The price at Molle was $2,343 less than the highest bid and $913 better than the local dealer. Out of the 34 I dealt with, only four seemed confident and serious about negotiating the deal by email. I was surprised by the number of "internet sales" people who did not seem to be answering email in a timely manner. Scott Jenkins negotiated the deal and Chris Immele worked with us on paperwork and delivery at the dealership. Scott was excellent at providing information and answering questions at internet speed. He is one of the few that really get what internet sales mean. I wanted to negotiate the entire deal by email and Scott was willing. Chris was personable, knowledgeable, and professional. We thought the whole process was faster and more friendly than when we drove to St. Louis in 2006 to buy a Corolla CE. The staff definitely did a better job of explaining the features. More

This is our second purchase from a Molle dealership. The first was in 2007 at Molle Chevrolet and that positive experience is the only reason we contacted Molle Toyota when we started looking at 4Runners. F first was in 2007 at Molle Chevrolet and that positive experience is the only reason we contacted Molle Toyota when we started looking at 4Runners. From our first email contact with Scott to the delilvery date everything was top notch and hassle free. Ed and Vince only added to the positive experience on the delivery date. I checked great on the quality of work question because the guy that did the clean up and vehicle prep prior to delivery did an outstanding job in short period of time. More

I would recommend this dealership because the staff is friendly, responsive, and detailed. Additionally, they demonstrate an eagerness to retain business after the sale by follow-up calls and emails. My friendly, responsive, and detailed. Additionally, they demonstrate an eagerness to retain business after the sale by follow-up calls and emails. My past experiences with several dealerships across the country, run the gamut from pleasant to disappointing. With that history in mind, and based on what has transpired so far, I am looking forward to a positive, long-term relationship with Molle Toyota. Sincerely, Paul Caestecker More

I bought 2010 Sienna LE with (QE, CF options) This I bought 2010 Sienna LE with (QE, CF options) This purchase took me a two days: Day 1: I send quote request to multiple dealerships in KC area a I bought 2010 Sienna LE with (QE, CF options) This purchase took me a two days: Day 1: I send quote request to multiple dealerships in KC area and after I recived the quotes I selected 4 dealerships. Then I took the best price and e-mail it to other 3 dealership asking if they can beat it. As you can figure out I made two or three iterations. In a process I learned about all different hidden fees of "other" dealerships - something you would normally see at the very last moment of the sale dance when it's time to sign a contact. After that the price I negotiated included all the fees. I wouldn't name those who lost - let me tell you who won - Scott Jenkins. He gave me a good price and who wasn't playing around trying to cheat. Day2: Since I made up my mind by now and negotiated a good price - I guess the only thing left for Tom Cuny on the next day was to give me a test drive and do all the paperwork. And here Tom was quite instrumental, did everything in a jiffy and didn't try to upsell me anything. I really liked how I was treated at Molled Toyota and certaintly will recommend it to my friends and relatives. More

Was a wonderful experience buying my first car from Molle Toyota. The staff was great and the experience as a whole was stress and hassle free. I had saw the car listed under their used cars at their webs Toyota. The staff was great and the experience as a whole was stress and hassle free. I had saw the car listed under their used cars at their website, www.molletoyota.com. Called the dealership to schedule a test drive. Went in the next day, drove and purchased the exact car shown on the website. A wonderful and easy-going process. More

Through the whole process of using the Costco program for buying our car everything was explained well. We arrived at what we thou thought was a fair price with no pressure to buy now or the deal off. I woul buying our car everything was explained well. We arrived at what we thou thought was a fair price with no pressure to buy now or the deal off. I would recommend highly Molle and these three gentlemen to anyone looking to buy a car.The car was ready when promised and we were on our way. More