Molle Toyota

I'd been emailing Scott back and forth about a specific Rav4 I was looking for. I'm very specific about certain criteria that I was looking for and he was very accommodating and friendly. He found exactly Rav4 I was looking for. I'm very specific about certain criteria that I was looking for and he was very accommodating and friendly. He found exactly what I was looking for and was very fair and open about the price and what rebates/discounts I might qualify for. We came to a mutually agreeable price with almost no back-and-forth, and then I asked him how much he'd give for my trade. After emailing a few pics and info about my trade, he again gave a very fair price for it. I set an appointment to go pick up the car because it was a 4hr drive for me. When I arrived Scott was busy but the staff made every effort to get him or someone else to assist me. After a very short wait Scott came by and got things started. He was very well prepared and made sure I was comfortable and had all my needs met (offered a drink, use of the facilities, etc.) before we sat down to go over the paperwork. He was efficient with the paperwork, got it completed quickly, then took me to see my new car - he even took the stuff out of my old car for me and transferred it over (the carseat baffled him though, I had to do that LOL). He showed me all the dials, knobs and levers in the car, explained the major systems and warranty, and got it out of the showroom for me. He knew I was in a hurry to get home and facing another 4 hours back, so he was efficient but not rushed, and I was out of there in just over an hour. I had such a pleasant experience with Scott and the finance manager that I will definitely recommend Molle Toyota to anyone looking to buy a car. More

Ray was courteous and friendly while I was at the dealership. He listened to me and found the what I was looking for in an automobile. He made the sale and the whole experience feel good and that I dealership. He listened to me and found the what I was looking for in an automobile. He made the sale and the whole experience feel good and that I was a special person getting a one of a kind car. Ray then assisted with closing and made sure I knew where things were on the automobile before I left the lot. He also told me if I had any questions to call him back and he would assist in any way he could. Soon after the sale, when Toyota was having the recalls because of a brake malfunction, Ray called me and told me to come in and have the item installed. I think that it is really good when a sales person follows up with a customer after a sale. It showed that he cares enough about his customers and thinks very highly of them. Keep up the good work Ray! More

Steve Hennecke was a delight to work with. He knows his Toyotas and really worked to make things work for me. Being a previous Molle customer that is highly unsatifsfied with the service dept, Steve had h Toyotas and really worked to make things work for me. Being a previous Molle customer that is highly unsatifsfied with the service dept, Steve had his work cut out for him. Loved working with him, but am not looking forward to working with the service dept. (If you have questions about that experience, please let me know, as nobody had cared much about that) I would highly recommend Steve to any of my friends or family members! More

We drove 200 miles to visit Molle despite having a local dealership. Molle was fair honest and it was great and honestly a laid back car buying experience. They had everything set up and ready to go. We wer dealership. Molle was fair honest and it was great and honestly a laid back car buying experience. They had everything set up and ready to go. We were there about an hour and a half and on our way back home with our beautiful new Tundra. EXCELLENT EXPERIENCE! Molle is at the top of my list next time I have to purchase a vehicle. More

We have always gone to Superior Toyota to buy our cars but Molle Toyota is closer to our home, so we decided to give it a try. Ray Kolman was our salesman and was friendly and not at all pushy. Since we but Molle Toyota is closer to our home, so we decided to give it a try. Ray Kolman was our salesman and was friendly and not at all pushy. Since we will most likely have our car serviced at Molle, he made sure we were introduced to the service department and made us feel comfortable making the change. More

My wife and I have purchased 5 Avalons. The last three were purchased from Molle Toyota. We stopped the first time when visiting our daughter and her family in Kansas City. Leo Costanza approached and a were purchased from Molle Toyota. We stopped the first time when visiting our daughter and her family in Kansas City. Leo Costanza approached and assisted us with the first purchase. We later purchased a second Molle Avalon from Leo. Leo followed up with us after each purchase to insure we were completely satisified and he always offered any assistance we needed or would need in the future. When we called Leo about our third purchase Leo had retired from new car sales and turned us over to Chris Immele and told us that Chris would take good care of us during our purchase. The same quality customer relationship did continue from both Chris and Dan after the purchase. The sales/purchase relationship at Molle is not high pressure or threatening but you leave with your new Avalon feeling appreciated. The customer experience we have seen at Molle Toyota is the reason we have driven 200 miles to Kansas City from Webb City to purchase new Avalons. We have never received this experience at other dealerships including Toyota. Both Chris and Dan continue the very high standard of business ethics and contractual relationships that Leo and Molle have directly shown us through actual transactions. More

My son and I had a wonderful experience at your dealership. I was dreading to car shop but your dealership was great. Usually the customer has to haggle on price but there was no haggling. Every dealership. I was dreading to car shop but your dealership was great. Usually the customer has to haggle on price but there was no haggling. Everyone was friendly and time conscious, efficient and knew what they were doing. I would definately recommend Mollee Toyota to anyone. More

Working with Rick Mcpherson and Rick Gannon was a good experience from the beginning. Rick greeted us as we were looking at a car and was very pleasant and not pushy at all. I was trying to decide bet experience from the beginning. Rick greeted us as we were looking at a car and was very pleasant and not pushy at all. I was trying to decide between 2 cars and I really wanted to get the car from Molle Toyota Because a friend highly recommended the dealership. I ended up getting the exact car that I wanted and for a reasonable price that I was happy with. I will recommend everyone in the future to purchase a car from Molle Toyota. More

I have purchased many cars over the past 25 years and I must say I was very impressed with the motivation the Molle Team displayed to my wife and me during our recent visit. Being highly motivated to trad must say I was very impressed with the motivation the Molle Team displayed to my wife and me during our recent visit. Being highly motivated to trade in my truck for a smaller, more fuel efficient model, Gene showed us the Highlander. Decked out in full regalia, sans GPS which we didn't want, the Limited edition was everything we wanted. Low pressure test drive of 2 different models and no nonsense negotiations allowed us to purchase and drive off in our new vehicle in less than 4 hours (taking one hour off for lunch, too). We will gladly extol these praises to our friends and family and would recommend Molle without reservation as a dealer to purchase from. Bob Orr More

My parents had been frequent patrons of this Toyota dealership and when I was in my car accident and my car was totaled, they immediately called down to Molle and told them my situation and during my f dealership and when I was in my car accident and my car was totaled, they immediately called down to Molle and told them my situation and during my first visit down there I found a car. Ray was super helpful during our visit and was able to answer all of our questions and help us figure it out. I was very impressed. He's great with people and I never felt pressure to pick a car or make a decision. Ray was genuinely interested in what I thought and how I felt. I really appreciated that. Also, just over the weekend, I had a random question about my car that had been bugging me and I called Ray's cell phone and he answered and was able to help me with my problem. so even after a few months after we bought the car, he has continued to be helpful and is there for us. I think sometimes you see those cheesy car commercials with dealers and how they'll always be there for you , whatever, but I truly believe that Ray has been that kind of car dealer for us. It's been a great experience to work with him and made the whole situation with my accident much better and less stressful! More