
Molle Toyota
Kansas City, MO
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Anthony was a gentleman and a great listening salesperson. We were happy that we happened into having him as our salesman. Would recommend to all of our friends. salesperson. We were happy that we happened into having him as our salesman. Would recommend to all of our friends. More
Anthony was incredibly friendly, kind, and helpful. He demeanor was professional and he really knows his stuff. I will most definitely refer friends to him in the future. Rodney was also super friendly an demeanor was professional and he really knows his stuff. I will most definitely refer friends to him in the future. Rodney was also super friendly and had a great sense of humor. My overall experience was superb. I will be a repeat cutstomer at Molle Toyota. More
Sales process was good but that is where the positive experience ended... First they forgot to install wheel locks I had already paid for... Then the glove compartment handle broke and had my son & w experience ended... First they forgot to install wheel locks I had already paid for... Then the glove compartment handle broke and had my son & wife waiting in service area for 2 hours before telling us they forgot us and the 'part was not in stock'... Then they forgot to order the replacement part... Finally, the replacement part came in and my son took car to dealer at his appointment time and was told they were 'over booked' and he had to come back at a different time... I do not think the problem is Toyota or even the sales department but someone should think twice about taking their Toyota to Molle Service department. More
As we have been extremely pleased with our last car, an '06 Toyota Sienna, purchased at Molle Toyota, we knew we would return there for our next car purchase. We were greeted by Clayton, who answered out '06 Toyota Sienna, purchased at Molle Toyota, we knew we would return there for our next car purchase. We were greeted by Clayton, who answered out questions and then left us alone to browse. We then reconnected and he was MOST helpful in every way. After we had decided on "the car" that we wanted, he worked with us to get the price to where we could reach a purchase agreement. He handled all the necessary work, promptly and efficiently, all the while maintaining a friendly manner. At the time we picked up the car, he spent considerable amount of time with us, explaining all the features and the use of the navigation system to us. He went "above and beyond" the call of duty. We will not hesitate to recomend both Molle and Clayton to anyone. More
I had fun picking out a new car and Quinn was great. He was very helpful and did a great job of showing my husband and I the cars we wanted to look at and explaining the different options. Don and JR where was very helpful and did a great job of showing my husband and I the cars we wanted to look at and explaining the different options. Don and JR where very helpful as well. They made the whole process very easy and since I decided to purchase a new car on my birthday I didn't make it easy for them. It was my birthday and they where great sports and put up with my "YEAH ME" it's my birthday silly mood. We are enjoying our new car. (aka my birthday present) I would purchase another car from Quinn, Don & JR at Molle Toyota. Jacquie M. More
The process from start to finish was excellent. I had a good idea about what I wanted going in, but Wilbert was very accommodating and answered all my questions without being over-talkative or pushy. I wa good idea about what I wanted going in, but Wilbert was very accommodating and answered all my questions without being over-talkative or pushy. I was not pushed toward one model or another and was given plenty of time to think and just drive the car. Molle in general worked very well for me. More
My husband and I had a great experience buying a car at your dealership. Phil Mcgan was an excellent salesperson for us. He was very patient since it took us quite a while to decide on what we wanted and your dealership. Phil Mcgan was an excellent salesperson for us. He was very patient since it took us quite a while to decide on what we wanted and was very willing to show us more cars to help us decide. He was very personal and professional and pleasant to work with. It was a refreshing change from other dealers we had visited. We felt Phil had a no pressure approach and was very knowledgeable about the cars. Because of this we decided to come back to Molle and deal with him for our purchase. We would definetly recomend Phil as a great salesperson. Thank You More
We recently shopped several (Costco Certified) dealerships in the Kansas City area and our experience at Molle Toyota was by far the most satisfactory. The salesman's knowledge of the product (20 dealerships in the Kansas City area and our experience at Molle Toyota was by far the most satisfactory. The salesman's knowledge of the product (2013 Highlander SE V6) and the particular protocols required by Costco was impressive. He and his manager worked together seamlessly to make us feel like true participants in the process rather than just "customers". I'm pleased to say there wasn't a single "hard sell" associate to be found. The facility isn't new by any means but the showroom was clean and comfortable. We would definitely recommend this dealership to our friends. More
We visited Molle Toyota to purchase my husband a Toyota 4Runner on Labor Day weekend, and they were crazy busy. But they still showed incredible customer service and kept checking on us. When the crowd die 4Runner on Labor Day weekend, and they were crazy busy. But they still showed incredible customer service and kept checking on us. When the crowd died down a bit, Quinn Wright helped us through the process of deciding whether to buy new or pre-owned (this was our first car purchase from a dealership) and explained the pros and cons of both. We decided on a new vehicle, and Quinn was very detailed through every step of paperwork in the sales process. This dealership took great care of us! More
We just purchased a Highlander from Molle Toyota. Our salesman was Bob Field and he was fantastic. He was very knowledgeable, professional, non-pushy and very friendly. Everyone we had contact with at salesman was Bob Field and he was fantastic. He was very knowledgeable, professional, non-pushy and very friendly. Everyone we had contact with at the dealership was professional. We also received a great deal and look forward to buying another car from them in the future. It was the best car-buying experience we've ever had. More